I am trying to debug an issue . I wanted to enable Debug/Trace in my logs. Whenever i try to change the log levels in my local /dev servers from configMgr, it reflects immediately. But not sure what could be the reason that the same is not happening in my Production env. I am able to change the log level from configMgr, but after saving, it again go back to Info mode.
IIRC, I have seen this once in AEM 6.3 in a production environment. I think for some reason (probably bug) duplicate configs get created.
When you change the log level, you will be seeing config Id in log files. You may not find the config in Felix console.
However, there wasn't any straight solution from Adobe support team.
Can you please verify the Felix console's configuration and check the if there are any duplicate category created for these configurations? if so, delete them.
As you mentioned, that you are still seeing duplicate configurations of
I would suggest you delete them and then restart the instance.