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ShaileshBassi
Community Advisor
ShaileshBassiCommunity Advisor
Community Advisor
June 16, 2022

Error in DAM Update Asset Workflow

  • June 16, 2022
  • 3 replies
  • 1183 views

I am facing the below exception intermittently

 

*ERROR* [JobHandler: /var/workflow/instances/server0/2022-06-13/update_asset_190:/content/dam/campus-power/girl-img.png/jcr:content/renditions/original] com.day.cq.dam.core.impl.RenditionMakerImpl Error while generating renditions for asset /content/dam/icicibank/campus-power/girl-img.png
javax.jcr.InvalidItemStateException: OakState0001: Unresolved conflicts in /content/dam/campus-power/girl-img.png/jcr:content

 

Can anyone provide any pointers, how to fix it?

Thanks

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3 replies

Bhuwan_B
Community Advisor
Bhuwan_BCommunity Advisor
Community Advisor
June 16, 2022

@shaileshbassi This error occurs when two-session starts concurrently for the same content. Please refer to below URL to learn about the steps to validate conflicts:

https://helpx.adobe.com/in/experience-manager/kb/how-to-find-conflicts-when-getting-oakstate0001.html

    D
    Adobe Employee
    digarg17Adobe Employee
    Adobe Employee
    June 16, 2022

    You may want to check if this is being caused by any customization like custom renditions in your code during asset upload?

    Can you share below details :-

    Is it happening for a specific asset or a specific type or in a specific folder?

    What is AEM version? 

    Event when you see this error - upload?

     

      ShaileshBassi
      Community Advisor
      ShaileshBassiCommunity AdvisorAuthor
      Community Advisor
      June 16, 2022

      Yes, we have added some more renditions in the OOTB workflow, and it is intermittently that the above error is observed. And there is no other customization, other than adding the renditions in the Thumbnail Process creation step.

      AEM version 6.5.13

      It should be upload, as we are not doing any other processing on the assets.

       

        Pallavi_Shukla_
        Community Advisor
        Pallavi_Shukla_Community Advisor
        Community Advisor
        June 16, 2022

        i agree with @bhuwan_b   

        In most cases, the following might be root cause:

        • Same operation was trigerred in a short time. 
        • Customized workflow or jsp being used wiithout consideration of session management. 
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