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ERROR [com.adobe.util.FileCollector] (Adobe LiveCycle File Collector Thread) ALC-UTIL-001-001: Unexpected exception while collecting temp files: java.lang.RuntimeException: Backup root creation failed!

C_19
Level 2
Level 2

Hi,

We have installed new AEM Forms 6.1 version on one of our cluster.

When the server is up the following log is repeatedly appending to server.log

ERROR [com.adobe.util.FileCollector] (Adobe LiveCycle File Collector Thread) ALC-UTIL-001-001: Unexpected exception while collecting temp files: java.lang.RuntimeException: Backup root creation failed!

at com.adobe.util.BackupUtil.makeBackupRootAlways(BackupUtil.java:332) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.BackupUtil.makeBackupRoot(BackupUtil.java:248) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.BackupUtil.getBackupRoot1(BackupUtil.java:1373) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.BackupUtil.findReservation(BackupUtil.java:621) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.BackupUtil.findReservation(BackupUtil.java:601) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.BackupUtil.listDeletionQueue(BackupUtil.java:878) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.FileCollector.collectFiles(FileCollector.java:405) [adobe-utilities.jar:6.1.0.20150515.1.330305]

        at com.adobe.util.FileCollector.run(FileCollector.java:1536) [adobe-utilities.jar:6.1.0.20150515.1.330305]

Please let us know if We miss any thing.

Regards,

Carter

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