EPS file is not generating the thumbnail even after installed the image magic

[user65294]

Hi all, 

EPS file is not generating the thumbnail even after installed the image magic. When we upload the asset getting the below. Please suggest if you facing the issue earlier. 

19.06.2024 23:51:55.768 *WARN* [JobHandler: /var/workflow/instances/server0/2024 -06-19_11/update_asset_254:/content/dam/assets/test/test eps.eps/jcr:content/ren ditions/original] com.day.cq.dam.core.impl.gfx.CommonsGfxRenderer gfx: cannot ge t image for rendition: /content/dam/assets/test/test eps.eps/jcr:content/renditi ons/original
19.06.2024 23:51:55.862 *WARN* [JobHandler: /var/workflow/instances/server0/2024 -06-19_11/update_asset_254:/content/dam/assets/test/test eps.eps/jcr:content/ren ditions/original] com.day.cq.dam.core.impl.gfx.CommonsGfxRenderer gfx: cannot ge t image for rendition: /content/dam/assets/test/test eps.eps/jcr:content/renditi ons/original
19.06.2024 23:52:06.897 *WARN* [192.189.129.17 [1718841126890] GET /assets.html/ content/dam/assets/test HTTP/1.1] com.adobe.granite.security.user.internal.UserP ropertiesServiceImpl Requested adapter type not supported: com.adobe.granite.sec urity.user.UserProperties, adaptable org.apache.sling.resourceresolver.impl.Reso urceResolverImpl@7e48066f
19.06.2024 23:57:26.200 *WARN* [192.189.129.17 [1718841446188] GET /assets.html/ content/dam/assets/test HTTP/1.1] com.adobe.granite.security.user.internal.UserP ropertiesServiceImpl Requested adapter type not supported: com.adobe.granite.sec urity.user.UserProperties, adaptable org.apache.sling.resourceresolver.impl.Reso urceResolverImpl@22e6377e
19.06.2024 23:58:05.565 *ERROR* [JobHandler: /var/workflow/instances/server0/202 4-06-19_11/update_asset_256:/content/dam/assets/test/test eps.eps] com.day.cq.da m.core.process.CommandLineProcess execute: failed to execute command line [conve rt, -define, jpeg:size=319x319, 894e6e41-93c5-419a-a123-37a9116b26af.eps, -thumb nail, 319x319, cq5dam.thumbnail.319.319.png] for asset /content/dam/assets/test/ test eps.eps.

[gkalyan]

Hi @user65294 

I see some spacing in the asset name. Are there any special characters in the asset name? This might be causing the issue. Try removing it and verify again.

Also, did you try to follow the steps from this guide?

https://experienceleague.adobe.com/en/docs/experience-manager-65/content/assets/extending/best-pract...

Note: The support for EPS files applies to raster images only. For example, thumbnail generation for EPS vector images is not supported by default.