Custom workflow going stale in workflow launcher

[Former Community Member]

I want to trigger a workflow automatically when I upload files to a certain folder.

The workflow is launching when an asset is uploaded, however it's going stale. If I explicitly activate the workflow

on the asset then it runs successully.

I set the event type to "created" and the nodetype to "nt:file".

What could be the issue here?

[Sham_HC · Accepted solution]

OOB dam update workflow triggers when you upload to any folder below /content/dam,  If you have configured launcher for any folder below /content/dam then it is expected because you are trying to run 2 workflow for same payaload at same time which is not supported. In that case call your workflow at the end of dam update workflow.

If it is not /content/dam then logs whould give enough information why it is failing & fix issue accordingly.