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CQ 54 - run into issue with creating version / activating workflows

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Former Community Member

hello,

need help in figuring out if anyone else has run into this kindof weird issue & found any solution -

a) Initiating custom workflow involving few pages only - runs into Stale state always. it's not a global workflow issue -

b) exactly for those pages running into stale - could not create new version of the page from edit page section - getting "blank" message at top right screen while creating version.

c) for these pages, none of the methods to push to stage / live works - including direct activation, tree activation, etc.

d) refer to pic "direct-activation.png" - for error message seen during Direct activation of the page, 

e) refer to pic "tree-activation.png" for error message seen during Tree Activation of the page,

    Error during processing : java.lang.NullPointerException

f) below are the snapshots from error.log during above activation times -

*ERROR* [JobHandler: /etc/workflow/instances/xxx:/xxxx/] com.day.cq.workflow.impl.job.JobHandler Process execution resulted in an error: java.lang.NullPointerException

*ERROR* [xx.xx.xx.xx [xxxx] GET /libs/wcm/core/content/pageinfo.json HTTP/1.1] com.day.cq.wcm.core.impl.DefaultPageStatusProvider Error while retrieving translation info. com.day.cq.wcm.api.WCMException: Unable to get versions

.....

.....

at org.apache.sling.bgservlets.impl.BackgroundServletStarterFilter.doFilter(BackgroundServletStarterFilter.java:135)

.....

.....

Caused by: javax.jcr.PathNotFoundException: /xx/xx/xx/xx

 

Thanks,

 

Avenash

1 Accepted Solution

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Correct answer by
Level 10

It deponds on state.  File daycare along with logs.

View solution in original post

3 Replies

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Level 10

Fix version corruption issue. Or disable version creation is replication agent has temporary workaround.

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Former Community Member

Thanks for the reply Sham, appreciate it !!

If you are referring to below article for fixing the version corruption issue, that's already tried on a test server ( created a replica of instance on test server with startup parameters as described in below article ) & the instance ran into 500 Internal Error - the repository never came up and throwed "error loading bundle".

http://helpx.adobe.com/experience-manager/kb/RecoveryFromBrokenVersionVistory.html

Kindly let me know if you are referring to any other alternative solution.

 

thanks,

Avenash

Avatar

Correct answer by
Level 10

It deponds on state.  File daycare along with logs.