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ChatBot in AEM application

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Level 4

Hi ,
I would like to integrate any chatbot application with a AEM website.
Can you please give me some idea.

Else can you please tell me how can I implement a chatbot with AEM .Is there anything existing?

Thanks,

Pallavi

1 Accepted Solution

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Correct answer by
Administrator

Hi

I do not think AEM have OOTB for chat component.

Option 1:-

But Livefyre can help you with this:-

Link:- https://answers.livefyre.com/developers/cms-plugins/livefyre-for-adobe-experience-manager/ adobe-experience-manager/

// Using Livefyre apps including Chat, Maps, Galleries and Media Walls.

Option 2:-

You can very easily integrate 3rd party chat tools on AEM.

It is as simple as adding their JavaScript to the page.

Link:- https://www.tawk.to/

Link:- https://www.purechat.com

Link:- http://helpcenterlive.com/

I hope this will help you.



Kautuk Sahni

View solution in original post

4 Replies

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Community Advisor

Hi,

Have a look at this:

Regards,

Peter

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Level 4

Hi


Thanks for the response.

I tried to check in the below link :

Chatbots integration with AEM

But this link din't open Link:-http://help-forums.adobe.com/content/adobeforums/en/experience-manager-forum/adobe-experie nce-manager.topic.html/forum__dlqw-i_have_to_implement.html

With the given options ,
Option 1 : I need to try .Is there any helpx document for LiveFyre for chatbot integration?

Thanks,

Pallavi

Avatar

Correct answer by
Administrator

Hi

I do not think AEM have OOTB for chat component.

Option 1:-

But Livefyre can help you with this:-

Link:- https://answers.livefyre.com/developers/cms-plugins/livefyre-for-adobe-experience-manager/ adobe-experience-manager/

// Using Livefyre apps including Chat, Maps, Galleries and Media Walls.

Option 2:-

You can very easily integrate 3rd party chat tools on AEM.

It is as simple as adding their JavaScript to the page.

Link:- https://www.tawk.to/

Link:- https://www.purechat.com

Link:- http://helpcenterlive.com/

I hope this will help you.



Kautuk Sahni

Avatar

Level 1

@pallavis8124480 ChatBot can now be integrated with the AEM site after it crawls the content from the AEM site. This solution also uses a private LLM and not the public-facing ChatGPT, so your data is securely managed.