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Author/Publish Felix UI is not opening.

Nagesh_Mohan

19-03-2019

Hi All,

Today we have just updated the Java version  1.8.0_202 after upgrading I am tried to log in to AEM Felix UI but its given error: A custom errorhandler for 404 responses. And also i tried to check the logs in server i found 404 error : GET /aem/start.html HTTP/1.1" 404 134 "-" "Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/70.0.3538.77 Safari/537.36"

Please let me know how to resolve this issue.

Thanks,

Nagesh

Replies

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Nagesh_Mohan

19-03-2019

Hi Arun,

Below are the errors and after upgrade  we restarted the  instances we are able to access crx/de, system/bundles etc not the AEM welcome/login screen :

==> stderr.log <==

        at org.apache.sling.commons.threads.impl.ThreadPoolExecutorCleaningThreadLocals.afterExecute(ThreadPoolExecutorCleaningThreadLocals.java:75)

        at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1150)

        at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:617)

        at java.lang.Thread.run(Thread.java:745)

Opening browser using cmd=x-www-browser "http://localhost:4502/"  || gnome-open "http://localhost:4502/"  || firefox "http://localhost:4502/"  || mozilla "http://localhost:4502/"  || konqueror "http://localhost:4502/"  || netscape "http://localhost:4502/"  || chromium-browser "http://localhost:4502/"  || opera "http://localhost:4502/"  || links "http://localhost:4502/"  || lynx "http://localhost:4502/"

Installation time:173 seconds

http://localhost:4502/

Quickstart started

MAIN process: shutdown hook

MAIN process: exiting

ERROR LOG:

GET /aem/start.html HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /libs/granite/ui/content/shell/start.html not found

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Nagesh_Mohan

19-03-2019

==> stdout.log <==

Attempting to load validation.properties via file I/O.

Attempting to load validation.properties as resource file via file I/O.

Not found in 'org.owasp.esapi.resources' directory or file not readable: /opt/aem/author/validation.properties

Not found in SystemResource Directory/resourceDirectory: .esapi/validation.properties

Not found in 'user.home' (/root) directory: /root/esapi/validation.properties

Loading validation.properties via file I/O failed.

Attempting to load validation.properties via the classpath.

SUCCESSFULLY LOADED validation.properties via the CLASSPATH from '/ (root)' using class loader for DefaultSecurityConfiguration class!

RAWProcessor succesfully installed

19.03.2019 07:45:29.218 *INFO * [main] Startup completed

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Nagesh_Mohan

19-03-2019

Also i found something in upgrade.log :

19.03.2019 07:45:29.109 *INFO* [FelixStartLevel] com.day.cq.compat.codeupgrade.impl.VersionRangeTaskIgnorelist Bundlelist for upgrade version comparison could not be read from /opt/aem/author/crx-quickstart/conf/sourceInstanceBundles.json

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jbrar

Employee

19-03-2019

What is the AEM version?

Check if all bundles are in active state?

What is the error observed in the error.log when you try to access login page ?

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Nagesh_Mohan

19-03-2019

AEM Version is 6.4 and Error Log :GET /aem/start.html HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Resource /libs/granite/ui/content/shell/start.html not found

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Gaurav-Behl

MVP

19-03-2019

check if the login page configurations are fine. You could even compare/package the default ACLs and move it to this instance to rule out permission issues while upgrading.