내 커뮤니티 업적 표시줄을 확대합니다.

Submissions are now open for the 2026 Adobe Experience Maker Awards.

Mark Solution

활동이 없어 이 대화는 잠겼습니다. 새 게시물을 작성해 주세요.

해결됨

Author Instance not accessible using HTTPS protocol

Avatar

Level 5

Hi Everyone,

 

I have my author instance, where Security certificates are installed and I was able to access it via HTTPS protocol.

Recently, my server stopped working and I need to restart the instance. Since, after the restart - I am not able to access the instance using HTTPS protocol and it is accessible only via HTTP protocol.

When I checked about the certiifcates using the below URLS, I can see the SSL ceritificate is active and valid - 

http://<server_IP>:4502/libs/granite/security/content/userEditor.html/home/users/system/security/ssl...

Also, in configuration, I can see the port number as correct - http://<SERVER_IP>:4502/system/console/configMgr

 

Basically, these URLs should work with HTTPS protocol as well, which is not the case. If any pointers, please do mention here. Thanks for your time already!

 

 

 

1 채택된 해결책 개

Avatar

정확한 답변 작성자:
Community Advisor
1 답변 개

Avatar

정확한 답변 작성자:
Community Advisor