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Assets not loading in aem 6.4

kamalakannank62
Level 3
Level 3

Hello Folks,

We are currently upgrading to aem 6.4, While upgrade we found that /assets.html/content/dam is not loading the assets in touchui console, where as I am able to see assets in classic ui console(damadmin)

layout.min.js:11 Uncaught TypeError: Cannot read property 'layoutId' of undefined

    at g (layout.min.js:11)

    at HTMLDocument.<anonymous> (layout.min.js:4)

    at HTMLDocument.dispatch (jquery.min.js:1305)

    at HTMLDocument.cm.handle (jquery.min.js:1210)

    at Object.trigger (jquery.min.js:1282)

    at HTMLDocument.<anonymous> (jquery.min.js:1445)

    at Function.each (jquery.min.js:91)

    at bP.fn.init.each (jquery.min.js:37)

    at bP.fn.init.trigger (jquery.min.js:1445)

    at HTMLDocument.<anonymous> (foundation.min.js:215)

Uncaught TypeError: Cannot read property 'trim' of undefined

    at d._getActionPath (fileupload.min.js:327)

    at d.initialize (fileupload.min.js:59)

    at fileupload.min.js:15

    at coralui3.min.js:204

10 Replies
jbrar
Employee
Employee

Can you try to rebuild the clientlibs?

http://<host>:<port>/libs/granite/ui/content/dumplibs.rebuild.html

Also, do you see any error in the error.log ?

smacdonald2008
Level 10
Level 10

Please rebuild the clientlib as suggested here. This should not be happening.

kamalakannank62
Level 3
Level 3

smacdonald2008JaideepBrar​,

I tried Rebuilding clientlibs, but no luck, when looked into logs  it gave this.

GET /assets.html/content/dam HTTP/1.1] org.apache.sling.engine.impl.SlingRequestProcessorImpl service: Uncaught SlingException

java.lang.NullPointerException: null

at com.day.cq.search.impl.builder.QueryBuilderImpl.getComponent(QueryBuilderImpl.java:278) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.QueryImpl.getPredicateEvaluator(QueryImpl.java:250) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.EvaluationContextImpl.getPredicateEvaluator(EvaluationContextImpl.java:51) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.eval.PredicateGroupEvaluator.getXPathExpression(PredicateGroupEvaluator.java:106) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.RootEvaluator.getPropertyConstraintsXpathSubExpre(RootEvaluator.java:437) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.RootEvaluator.getAllSubQueryObjects(RootEvaluator.java:399) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.RootEvaluator.getXPathExpressionWithUnion(RootEvaluator.java:261) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.RootEvaluator.getXPathExpression(RootEvaluator.java:95) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.QueryImpl.executeXpath(QueryImpl.java:385) [com.day.cq.cq-search:5.11.2]

at com.day.cq.search.impl.builder.QueryImpl.execute(QueryImpl.java:442) [com.day.cq.cq-search:5.11.2]

smacdonald2008
Level 10
Level 10

This looks like an upgrade bug - this will not happen on a fresh instance of AEM. Please open a support ticket,

kamalakannank62
Level 3
Level 3

smacdonald2008​ Sure raising it. Thank you for the support.

jbrar
Employee
Employee

Looking at the error, Setting up a DEBUG logger on the following classes will provide more info:

  • org.apache.jackrabbit.oak.plugins.index
  • org.apache.jackrabbit.oak.query
Vish_dhaliwal
Employee
Employee

Hello Kamal,

Customizations under apps might be causing this issue. If you have any overlays, try to move them to tmp directory and recompile.

Also, check if you have modified the config -> com.day.cq.search.impl.builder.QueryBuilderImpl.config.

kamalakannank62
Level 3
Level 3

Hello Vish.dhaliwal​,

Yeah we where overlaying few files, one of the environment it caused the issue, so we moved and recompiled it, it worked.

Thank you for the reply.

sarojay18883602
Level 1
Level 1

Hello @Vish_dhaliwal,

 

What should be done if we have changed something here ->  com.day.cq.search.impl.builder.QueryBuilderImpl.config.

 

Querybuilder search throwing NPE and assets console is also not loading. The config above mentioned is set to older values npw, but still no luck. If at all the config is changed and reverterted back, is ther any other way to get these console back working?

 

Thanks in advance,

Saroja

Vish_dhaliwal
Employee
Employee

Hello Saroja,

 

The issue you are facing might not be because of the changes you did in the config com.day.cq.search.impl.builder.QueryBuilderImpl.config. 

You would need to investigate it. Can you provide the exact error message? Do you also have overlays for any of these consoles?

 

Regards,

Vishu