Asset Update workflow not triggering on its own

[SHIBANI06]

Hi,

When assets are uploaded, the Asset update workflow does not trigger on its own, but needs to be run manually.

Any idea on this issue?

AEM version used - 6.4.7 but works perfectly fine on another environment with the same version.

Regards,

Shibani

[SureshDhulipudi]

Please check the AEM Error logs to find more details - 

Check the AEM error logs for any error messages or warnings related to workflows. The error logs can often provide clues about what's going wrong.

[abhishekanand_]

Hi @SHIBANI06 

There could be several factors contributing to the error. To accurately identify the RCA, I'd need to review the error logs for more specific information.

Please let me know if you can provide those details

[h_kataria · Accepted solution]

Check the launchers once if there are there or not for Dam Asset Update workflow /libs/cq/workflow/admin/console/content/launchers.html on this AEM instance where it is not working. Else check the error logs to identify potential issues.

[SHIBANI06]

Thank you @h_kataria 

The launchers were present but were disabled. It worked after enabling it.