We are excited to announce the FeatureBit. It is a project to redefine the customer experience of posting Experience Manager features requests to the Product Team. This is the initiative with the goal of implementing a whole new avenue for the customers/partners to submit Feature Enhancements (RFEs) via the Experience League AEM Community.
Date to look for: We are going Live on 28th September 2020 at 1:00 pm PST in the AEM Community.
What is changing for you?
How to post and see the ideas?
What all are the states of an Idea?
Experience Manager Community SLA's
There would be no priority classification in submitted ideas as we have for support tickets/cases. A community is a platform to generate crowdsource content and to hear customer’s product suggestions. It should be kept separate (in perception) from the existing support channel. It is by the members and for the members.
PS: Please help us spread this news with your peers and management in your organization.