AEM Social Communities of customizing e-mail sending logic on like/voting button in Forum. | Community
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shrimoyc3495951
Level 2
May 31, 2018
Solved

AEM Social Communities of customizing e-mail sending logic on like/voting button in Forum.

  • May 31, 2018
  • 5 replies
  • 4565 views

Hi All,

We have a requirement on AEM Social Communities of customizing e-mail sending logic based on certain conditions when user clicks on like/voting button in Forum post.

Assuming User-1 should receive email Notifications based on below Scenarios:-

Example scenario 1:

1a. User-1 creates a post.

User-2 likes User-1 post, e-mail should be sent to User-1.

1b. User-3 replies to User-1 post.

User-4 likes reply of User-3 , e-mail should not be sent to User-1.

Example scenario 2:

2a. User-1 replies to User-2 post.

User-2 likes User-1 reply, e-mail should be sent to User-1.

2b. User-3 likes User-2 post, e-mail should not be sent to User-1.

Basically, user should get e-mail notifications only when any other user likes his/her post or replies only.

If anyone gone through similar to this scenario.Please provide some feedback how this can be achieved.

Either using OOTB configuration or settings.

Else, is there any API through which we can do server side customization.

Let us know the approach to be followed.Any sort of help would be Appreciated.

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    Best answer by Rahul_Bhardwaj

    Hi Asha,

    Triggering email upon creation of ugc is a multistep and complicated process internally. It wouldn't be possible to turn it off selectively OOTB or with customization.

    -Rahul

    5 replies

    smacdonald2008
    smacdonald2008
    Level 10
    May 31, 2018

    Ask the team to help here.

    M
    mohanravilankis
    June 3, 2018

    hi Scott,

    didn't got much help,do you have any reference.Please let me know.

    Any links or blogs also will be fine.

    Thanks.

    Rahul_Bhardwaj
    Adobe Employee
    Rahul_BhardwajAdobe Employee
    Adobe Employee
    June 4, 2018

    Neither, this is possible OOTB, nor there is an API, which can be leveraged to do the same.

    Currently, notification/subscriptions are based on "follow" activity and not available automatically for post/comment creators.

      Asha2018
      Asha2018
      Level 2
      June 18, 2018

      Hi Rahul_Bhardwaj​

      If user is following on a Post and has selected e-mail subscriptions, can we turn off triggering e-mails only on likes/voting.

      Do we have this support OOTB or can we customize it.

      -Asha G

        Rahul_Bhardwaj
        Adobe Employee
        Rahul_BhardwajAdobe EmployeeAccepted solution
        Adobe Employee
        June 18, 2018

        Hi Asha,

        Triggering email upon creation of ugc is a multistep and complicated process internally. It wouldn't be possible to turn it off selectively OOTB or with customization.

        -Rahul

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