AEM Search is having time out issue

[anelem1760873]

Hi there,
When we try to search a page in AEM it ends up in time out error. see screenshot below. 

Not sure what could be the cause of this. we are using Adobe Experience Manager, Version 6.5

[prasadkt]

Hi @anelem1760873,

Are you using any service pack and try to reinstall the service pack ?

Did you check with any other users ?

Does it happens only while searching the page ?

Is there any error logs ?

Did you find any specific logs in browser console ?

[arunpatidar]

Hi, 

Could you please check timeout setting at loadbalancer? can you alson try searching within small set of content.

It seems the query is too big and it is taking too much time to return a response.

I would also sugegst to check the error and request logs

[anelem1760873]

The Logs are showing this error.

[arunpatidar · Accepted solution]

Hi, This erorr is because of content is too big to handle the query.

The limit can be increase frm osgi but before to do that go through https://wttech.blog/blog/2020/jcr-query-performance/

osgi config to update tranverse limit : Apache Jackrabbit Query Engine Settings Service.
The parameter name is queryLimitReads.

[anelem1760873]

This didn't work I don't know why its accepted as a solution.