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AEM Renewal exam cancelled due to disturbance

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Level 1

My renewal AEM certification test was scheduled today but due to disturbance from a family member it got cancelled.  Should I book the exam by paying the entire fees? My previous cert is valid till 2023 Oct. Has anyone faced this before? 

1 Accepted Solution

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Correct answer by
Employee

Sorry for the inconvenience. However, all renewals are now free and unproctered. If it's not a renewal exam, you may reach out to certif@adobe.com for next steps. For accessing renewal exams, please visit the page here - https://experienceleague.adobe.com/docs/certification/program/renew.html?lang=en

 

All the best!

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3 Replies

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Community Advisor

Usually, you can reschedule without cost within a min of 24hs, otherwise, you have to purchase a new exam, but you can explain your situation by sending an email to certif@adobe.com  to check if there is any special condition.



Esteban Bustamante

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Correct answer by
Employee

Sorry for the inconvenience. However, all renewals are now free and unproctered. If it's not a renewal exam, you may reach out to certif@adobe.com for next steps. For accessing renewal exams, please visit the page here - https://experienceleague.adobe.com/docs/certification/program/renew.html?lang=en

 

All the best!