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AEM production servers unresponsive

sreenu539

30-05-2018

I am seeing production servers (dispatcher, publish) unresponsive and had to restart all the servers and clear cache to get the site back up.

When I look at logs, there are errors logged related to

java.lang.IllegalArgumentException: MIME type may not contain reserved characters

and

java.net.SocketException: Connection reset

AEM application makes REST http calls and SOAP service calls.

Does anyone faced unresponsive / servers crashed issue ? Any ideas on why AEM servers would go down ?

Any ideas on above log errors?

Thanks,

Sri

Replies

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PuzanovsP

MVP

31-05-2018

Hi Sreenu,

Too many unknowns

Does the SOAP service you AEM system is contacting is up and responding, have you implemented circuit breaker pattern in your code?

What do you see in memory dumps/thread dumps e.t.c?

Regards,

Peter