AEM Forms brings Interactive Communication to Cloud Services – now in Early Access

[kautuk_sahni]

Hi AEM Community,

We’re excited to share that Interactive Communications capabilities are now available in Early Access for AEM Forms as a Cloud Service!

Request Form: https://business.adobe.com/request-consultation.html?mktfrm_poi=experiencemanagerforms

After a customer is enrolled, organizations need to maintain ongoing engagement—sending welcome kits, monthly statements, bills, and other personalized documents. These communications can be generated on-demand or in batch, depending on the business needs.

To support this, our new Interactive Communications Editor offers an intuitive, cloud-native solution for designing and generating data-driven output. Key features in early access include:

• Intuitive drag-and-drop interface with master pages for pixel-perfect layout and branding
• Data binding to schemas and databases with dynamic content generation; new “@” shortcut for quick access to data elements
• Reusable fragments with full control over typography, layout, margins and style
• Component library including subforms, text box, text field, tables and checkboxes for faster authoring and standardization
• Support for rich media including texts, images and interactive elements

We’re also building toward the future with a robust roadmap—including GenAI-powered authoring and migration utilities to streamline your transition to the cloud:

• Associate UI allows customer service agents to personalize, preview, and send Interactive Communication by entering or verifying data in real time
• Advanced table formatting and layout control
• Digital signature support
• Localization for multilingual output
• Versioning and an audit trail to track changes
• Accessibility compliance
• Experience Builder for communications enables authors to create content using just prompts with GenAI

This marks a major milestone in bringing the full power of AEM Forms to the cloud—enabling faster innovation, better performance, and a unified authoring experience for customer communications.

Have questions, feedback, or use cases you'd like to explore? Drop them below or email aem-forms-ea@adobe.com—we’d love to hear from you!

AEM Forms brings Interactive Communication to Cloud Services – now in Early Access