AEM Content Insight is empty

[gyorgyb62452513]

Hi,

We are trying to make the analytics data visible at page level and in content insight in AEM. The page view, etc. data is there in Adobe Analytics, there is a connection set between AEM and AA, but we get back 0 result in AEM.

Could you please advise how it should be configured?

Is it related to Reporting Sevices settings provider? It is on default now (https://services1.omniture.com/p/rs/0.5), but have not found what value should go there.

[smacdonald2008]

Have you configured AEM and Analytics as per the docs: https://docs.adobe.com/docs/en/aem/6-1/administer/integration/marketing-cloud.html?

(I have asked some of our Analytics experts look at this too)

[antoniom5495929]

In which environment you are not able to see the AA result? author or publish? 

[gyorgyb62452513]

Author

[kautuk_sahni]

Note:- The Content Insights reports require that your administrator has integrated AEM with SiteCatalyst, Target, and BrightEdge.

Docs:- https://docs.adobe.com/docs/en/aem/6-2/author/site-page-features/content-insights.html

Analyzing Page Performance:- https://docs.adobe.com/docs/en/aem/6-2/author/site-page-features/content-insights/ci-analyze.html#Op...

~kautuk

[gyorgyb62452513]

Is not it possible to get some part of it working? Should be all these things configured in AEM to get some basic information about page views, time spent on page, etc., (see screenshot attached), which is clearly in Analytics?

[gyorgyb62452513]

In Adobe Analytics Framework configuration, DTM and Adobe Analytics the same report suit is configured. What else should be considered?

[jayak13010535]

Hi,

I am also using Analytics through DTM and not able to see the metrics data coming from Adobe Analytics into AEM sites.html. 

Is there anything else, we have to configure before we see these metrics data in AEM ?

Thanks~

Jay

[gyorgyb62452513 · Accepted solution]

Hi,

We have found the solution, the steps are the followings:

• New Cloud Service configuration  AEM Author containing credentials to connect to Adobe Analytics.
• New Adobe Analytics Framework configuration on AEM Author which maps the content pages of the author to the related Analytics data based on content path.
• New Page Load Rule in DTM (triggered at DOM Ready with the below described custom conditions)

  var pagePath = document.head.querySelector("[name=path]").content; _satellite.setVar("pageName", pagePath);return true;

  Notes:

  • The path is stored as metadata in the page headers (added at base page level)
  • The Adobe Analytics setting of the above mentioned Page Load Rule needs to be set on the following way: Page Name field = %pageName%
  • The Adobe Analytics Framework configuration needs to be assigned to the root page of the site (page properties -> cloud services -> Adobe Analytics -> select the recently created Framework configuration)

[jayak13010535]

Hi Gyorgy,

Thank you very much for your quick help!

However, I am still seeing the value as 0 for Content Insights.

Steps that I have performed.

1. Created Adobe Analytics Configuration

2. Created Adobe Analytics Framework

3. Created a new DTM Page Load Rule as suggested by you. (Assigned prop var to 'Page Name' Data Element)

4. Applied Adobe Analytics Framework to the root page of the website.

Question - Do we have to configure anything else to make this work ? 

Thank you 

~Jay