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AEM Author: Block Tool Tip Pop Ups

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Level 1

In AEM author, the tool tip pop up constantly appears, even if a user checks "do not show me this again" and clicks accept. This pop ups show when a user logs into the AEM tree and well as every time we open a page to edit/publish in author.

This issue is specific to the access of the user, as in some environment we are using admin cred due to which we are not facing any issue, but when we login from our own Credential in higher environment for a project specific credentials, and we are facing this pop-up issue. Can anyone please help for this?

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Level 1

Hi team, 
Any update on this issue?

When I am logging in as a  specific user, then I am getting this product navigation popup. This pop up constantly appears, even if a user checks "do not show me this again" and clicks accept. 

This issue is specific to the access of the user, as in some environment we are using admin cred due to which we are not facing any issue, but when we login from our own Credential in higher environment for a project specific credentials, and we are facing this pop-up issue. Can anyone please help for this?

I have also attached the screenshot for the same. even after checking the box for "do not show me this again", this pop up comes again when the page gets reloaded again and again.