Expand my Community achievements bar.

SOLVED

AEM 6 | Workflow | Participant component | incorrect behavior for email

Avatar

Level 2

Hello All,

I am facing an issue with Workflow Participant step. What i am doing is:

Version: AEM6.1

Workflow: I am Using All OOB components in my model. No custom code. My workflow is using participant step like:

[img]pstep1.JPG[/img]

Issue: I am trying to use OOB email notification feature to send email to selected user/group (Email box is checked). Every time an editor start workflow and select a user, workflow send email to all users in group instead of sending email to selected user only.

[img]pstep2.jpg[/img]

Am i missing something or is it a defect in product ?

Please help me to solve this issue. 

Regards

Mohit

1 Accepted Solution

Avatar

Correct answer by
Level 10

Hi Bansal,

That should not be the case. Please file a daycare ticket https://daycare.day.com/home/createaticket.html

View solution in original post

4 Replies

Avatar

Level 10

You have selected the group & email will send out to all member of group as expected.

Avatar

Level 10

If you specified a user correctly and the email is sent to all users in a group -- this is a bug. It should only send email to the specified user. Please file a ticket here: 

http://helpx.adobe.com/marketing-cloud/experience-manager.html

Avatar

Level 2

The problem is that when author select a user only, email still goes to all group users (which is configured in WF model).

Avatar

Correct answer by
Level 10

Hi Bansal,

That should not be the case. Please file a daycare ticket https://daycare.day.com/home/createaticket.html