AEM 6.5 upgrade issue

[mattiam68727143]

We trying to upgrade from AEM 6.3.2.0 to 6.5 but we are having some issue regarding one specific step.
We can not find the PreUpgradeTasks inside JMX Console as described in here: https://docs.adobe.com/content/help/en/experience-manager-65/deploying/upgrading/pre-upgrade-mainten...

We also tried to install (invane) PRE-UPGRADE-PACKAGE-CQ63 package.

Has anyone faced the similar issue? How can we solve this problem and complete the upgrade process?
thank all

[Nirmal_Jose]

Hi,

Are you able to find the preupgrade component at /system/console/configMgr/com.adobe.aem.upgrade.prechecks.mbean.impl.PreUpgradeTasksMBeanImpl

Once you have that one, we can get the PreUpgrade tasks at /system/console/jmx/com.adobe.aem.upgrade.prechecks%3Atype%3DPreUpgradeTasks

[mattiam68727143]

Hi @Nirmal_Jose,

thank you for helping.

Yes, I'm able to find the preupgrade component under /system/console/configMgr:

But once I try accessing PreUpgrade tasks via URL it gives me 404.

[Nirmal_Jose]

everything seems to be in place. Are you using admin user itself ?

[mattiam68727143]

Yes, I'm.

[Nirmal_Jose]

Do you use ACL as a seperate package and any chance admin user is missing permissions to /system/sling/monitoring/mbeans

[mattiam68727143 · Accepted solution]

Hi @Nirmal_Jose 

the problem was related to a wrong version of com.google.gson imported by com.day.cq.pre-upgrade-tasks which was causing PreUpgradeTasksMBean component be in a satisfied state instead of an active state.

Thanks for your support.

[Nirmal_Jose]

good to know, thanks