AEM 6.5 | Not able to edit any component

[siddupatil]

Team,

I am unable to open any edit dialog for aem components.Please let me know if there any service pack needs to installed for AEM 6.5 instance.

1)Clicked configure icon

2)Displayed JS Error in browser console.

Thank your help in advance.

[BrianKasingli]

@siddupatil 

Let's debug this problem, as this may not be a service pack issue.

Please can you answer:

1. What are the errors in error.log
2. Are your scripts and components installed properly to the AEM environment? 

[siddupatil]

Hi BrianKasingli,

Please find my inline comments.

1. What are the errors in error.log

Please see error.log

17.07.2020 07:21:49.022 *INFO* [0:0:0:0:0:0:0:1 [1594988508982] GET /mnt/overridehttp://localhost:4502/apps/aem-project/components/content/marketSearchList/_cq_dialog.html/content/abc/us/en/market-list/jcr:content/parsys3/markeplacesearchlist_964346 HTTP/1.1] com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl Exception swallowed while including error page java.lang.NullPointerException: null at java.io.PrintWriter.write(Unknown Source) at com.adobe.acs.commons.errorpagehandler.impl.ErrorPageHandlerImpl.includeUsingGET(ErrorPageHandlerImpl.java:1015) [com.adobe.acs.acs-aem-commons-bundle:4.3.0] at org.apache.jsp.apps.sling.servlet.errorhandler._404_jsp._jspService(_404_jsp.java:324) at org.apache.sling.scripting.jsp.jasper.runtime.HttpJspBase.service(HttpJspBase.java:70) [org.apache.sling.scripting.jsp:2.3.4] at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2] at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:502) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.jasper.servlet.JspServletWrapper.service(JspServletWrapper.java:449) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory.callJsp(JspScriptEngineFactory.java:342) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory.access$100(JspScriptEngineFactory.java:97) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.jsp.JspScriptEngineFactory$JspScriptEngine.eval(JspScriptEngineFactory.java:603) [org.apache.sling.scripting.jsp:2.3.4] at org.apache.sling.scripting.core.impl.DefaultSlingScript.call(DefaultSlingScript.java:388) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.scripting.core.impl.DefaultSlingScript.eval(DefaultSlingScript.java:184) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.scripting.core.impl.DefaultSlingScript.service(DefaultSlingScript.java:491) [org.apache.sling.scripting.core:2.0.56] at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:621) [org.apache.sling.servlets.resolver:2.4.24] at org.apache.sling.servlets.resolver.internal.SlingServletResolver.handleError(SlingServletResolver.java:309) [org.apache.sling.servlets.resolver:2.4.24] at org.apache.sling.engine.impl.DefaultErrorHandler.handleError(DefaultErrorHandler.java:96) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl$1.render(SlingRequestProcessorImpl.java:345) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:82) [org.apache.sling.engine:2.6.18] at org.apache.sling.rewriter.impl.RewriterFilter.doFilter(RewriterFilter.java:87) [org.apache.sling.rewriter:1.2.2] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.6.18] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.sling.engine.impl.filter.AbstractSlingFilterChain.doFilter(AbstractSlingFilterChain.java:72) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.handleError(SlingRequestProcessorImpl.java:352) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingRequestProcessorImpl.doProcessRequest(SlingRequestProcessorImpl.java:167) [org.apache.sling.engine:2.6.18] at org.apache.sling.engine.impl.SlingMainServlet.service(SlingMainServlet.java:244) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.ServletHandler.handle(ServletHandler.java:123) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:86) [org.apache.felix.http.jetty:4.0.8] at com.adobe.granite.license.impl.LicenseCheckFilter.doFilter(LicenseCheckFilter.java:308) [com.adobe.granite.license:1.2.10] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.i18n.impl.I18NFilter.doFilter(I18NFilter.java:131) [org.apache.sling.i18n:2.5.14] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.featureflags.impl.FeatureManager.doFilter(FeatureManager.java:116) [org.apache.sling.featureflags:1.2.2] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.engine.impl.log.RequestLoggerFilter.doFilter(RequestLoggerFilter.java:72) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.engine.impl.parameters.RequestParameterSupportConfigurer.doFilter(RequestParameterSupportConfigurer.java:63) [org.apache.sling.engine:2.6.18] at org.apache.felix.http.base.internal.handler.FilterHandler.handle(FilterHandler.java:142) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.InvocationChain.doFilter(InvocationChain.java:81) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.Dispatcher$1.doFilter(Dispatcher.java:146) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1002) [org.apache.felix.http.jetty:4.0.8] at org.apache.sling.security.impl.ReferrerFilter.doFilter(ReferrerFilter.java:326) [org.apache.sling.security:1.1.16] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.sslfilter.internal.SslFilter.doFilter(SslFilter.java:97) [org.apache.felix.http.sslfilter:1.2.6] at org.apache.felix.http.base.internal.handler.PreprocessorHandler.handle(PreprocessorHandler.java:136) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager$2.doFilter(WhiteboardManager.java:1008) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.whiteboard.WhiteboardManager.invokePreprocessors(WhiteboardManager.java:1012) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.Dispatcher.dispatch(Dispatcher.java:91) [org.apache.felix.http.jetty:4.0.8] at org.apache.felix.http.base.internal.dispatch.DispatcherServlet.service(DispatcherServlet.java:49) [org.apache.felix.http.jetty:4.0.8] at javax.servlet.http.HttpServlet.service(HttpServlet.java:725) [org.apache.felix.http.servlet-api:1.1.2] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:542) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:220) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.Server.handle(Server.java:502) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) [org.apache.felix.http.jetty:4.0.8] at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) [org.apache.felix.http.jetty:4.0.8] at java.lang.Thread.run(Unknown Source)

Are your scripts and components installed properly to the AEM environment?

Yes
Thanks,
Siddu

[BrianKasingli]

Can you try to load load in "/libs/wcm/foundation/components/title" and see if you can content author?

[berliant · Accepted solution]

It could be many different reasons for a scenario when you can not edit a component.

One of many reasons is related to the failure of a pageinfo servlet. Please check a call similar to

http://localhost:4502/libs/wcm/core/content/pageinfo.json?path=%2Fcontent%2Fwe-retail%2Fus%2Fen%2Fus...

Study the JSON output for any "wrong" output of workflows, launchers etc.

Another checkpoint is to increase Max JSON results. Access Sling GET Servlet and increase "JSON Max results" from OOTB 1000 to 100000

http://localhost:4502/system/console/configMgr/org.apache.sling.servlets.get.DefaultGetServlet

Do the same for the Sling Main Servlet:

http://localhost:4502/system/console/configMgr/org.apache.sling.engine.impl.SlingMainServlet

Increase the value of "Number of Calls per Request" from OOTB 1000 to 100000

[siddupatil]

Hi berliant, Access Sling GET Servlet and Sling Main Servlet increased from OOTB 1000 to 100000.But unable to open the dialog. Thanks, Siddu

[berliant]

This is not a trivial issue and can be caused by multiple factors. You can try to do basic troubleshooting: increase JSON calls, verify pageinfo, recompile clientlibs. The best is to open a support case and request a share screen session

[jyotije]

This works great for models. Thank you so much for the solution

[Anurag_06]

@siddupatil Have you tried other components on the same page or this component on different page? From the screen shot it seems that the component is extending other component as well. So could you please check for that component also.