AEM 6.5 CRXde Loading forever

[HariDo]

Hi All,

I did my local setup recently but if i try to open CrxDe it is loading infinity and then an blank page is appearing. I tried multiple blogs but could not resolve this issue and not able to find the error in the error log as well.

FYI : all my bundles are active 

Loading : 

After load :

Can anyone help me resolving this issue.

Blogs i already tried to refer and fix this issue.
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-5-instance-provision...
https://experienceleaguecommunities.adobe.com/t5/adobe-experience-manager/aem-6-2-crxde-doesn-t-work...

[SantoshSai]

Hi @HariDo,

Most probably, this problem typically happens because of:

• Some JS errors on the CRXDE page

• Missing bundles (some OSGi bundles not active)

• Incorrect Java version (AEM 6.5 needs Java 8 or Java 11, depending on service pack)

• Corrupt repository initialization or some libraries missing

If nothing else works:

Try adding these runmodes if you don't have:

-Dsling.run.modes=crx3,crx3tar,nosamplecontent

(especially crx3, crx3tar)

You can set it in your start.bat / start.sh file or however you start AEM.

Hope that helps!

[HariDo]

Hi @SantoshSai 

I tried updating the run mode in start.bat file but still getting the same .

if not defined CQ_RUNMODE set CQ_RUNMODE=author,crx3,crx3tar,nosamplecontent

[aanchal-sikka]

@HariDo 

Have you noticed any errors or warnings in logs, while loading CRXDE?

Any errors in browser console?

[HariDo]

Hi @aanchal-sikka 

got the below console error

GET http://localhost:4502/crx/de/js/CRX/plugins/external/PageEditor.js net::ERR_CONNECTION_RESET
index.jsp:1 
GET http://localhost:4502/crx/de/js/CRX/plugins/external/DialogEditor.js net::ERR_CONNECTION_RESET

[anupampat]

Hi @HariDo ,

Is the behavior same when you open it in incognito or on another browser ?

Can you try to set it up and then open the vanilla instance and check if the same continues ?

Regards,

Anupam Patra

[HariDo]

Hi @anupampat 

yes till having the same issue in incognito and on another browser as well.

the setup is clean there is no custom configs made for this installation.

[HariDo · Accepted solution]

Hi All,

The issue was resolved a firewall was blocking the JS that's the issue.

 it was an system user permission issue. once we got the local amin rights its resolved.

PageEditor.js 
DialogEditor.js

Thanks to @SantoshSai @aanchal-sikka @anupampat  for helping out.