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AEM 6.3 (WITH SP2) touch ui pages don't come up after installing

Level 7
Level 7

Hi ,


Could some one provide inputs as what could have gone wrong. 


We had and  pre installed on the aem instance and touch ui pages were working 


After installing touch ui pages don't render i.e it just shows plain empty page  (it does not have even preview or edit buttons)


When we hit any touch ui page like    host:4502/editor.html/content/page.html


But classic UI pages come up with no issues



3 Replies
Community Advisor
Community Advisor

Hi @srinivas_chann1 ,

Check the error.log, do you get an error similar to this?

com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl Error during assembly of library.

If so, the problem is that your JS processor is outdated. Go to /system/console and find the Adobe Granite HTML Library Manager configuration (technical name: com.adobe.granite.ui.clientlibs.impl.HtmlLibraryManagerImpl) and change the JS Processor Default Configs value (technical name: htmllibmanager.processor.js) to min:gcc


Community Advisor
Community Advisor

Could you please share the error log when u access a page in touch ui mode