I configured SSL for an AEM author instance using the following article as reference - Adobe Experience Manager Help | Using the SSL Wizard in AEM . Although I could configure SSL for the instance successfully(with the provided certificates), it had to be repeated when I restarted the instance.
How do I make it persistent ? I understand there's another way to configure SSL ( as mentioned here ), but if changes made using the wizard are persistent then it would be great.
Please ensure that all configurations are correct. Subsequently make sure that you've waited long enough for the SSL enabled version. On a server restart, the SSL configuration takes some time to kick in.
If the issue still persists, please raise a support ticket as suggested by smacdonald2008.