AEM 5.6.1 Newsletter - Sidekick Keeps loading forever, until refresh

[NitroHazeDev]

Hello,

In AEM 5.6 and 5.6.1, on loading the page, http://localhost:4502/cf#/content/campaigns/geometrixx/monthly_newsletter.emailclient.html, i see the sidekick just loading forever, and on refresh i see the options in sidekick. I am wondering if this is an Issue, that anyone else is facing? 

Although in 5.6 and 5.6.1, I see the below error on loading the newsletter:

 Uncaught TypeError: Cannot read property 'utils' of undefined widgets.js:93079    

1. Uncaught TypeError: Cannot read property 'WCM' of undefined widgets.js:93079
2.  

Regards,

[Sham_HC]

This could happen when a mobile page is opened for the first time & bug is filled (CQ5-34469). Refreshing page is one of workaroun. Please file daycare if it is impacting you. 

[NitroHazeDev]

NitroHazeDev wrote...

Hello,

In AEM 5.6 and 5.6.1, on loading the page, http://localhost:4502/cf#/content/campaigns/geometrixx/monthly_newsletter.emailclient.html, i see the sidekick just loading forever, and on refresh i see the options in sidekick. I am wondering if this is an Issue, that anyone else is facing? 

Although in 5.6 and 5.6.1, I see the below error on loading the newsletter:

 Uncaught TypeError: Cannot read property 'utils' of undefined widgets.js:93079    

1. Uncaught TypeError: Cannot read property 'WCM' of undefined widgets.js:93079
2.  

Regards,

Anyone?

Anyone facing similar issue?

[smacdonald2008]

I just tested on 5.6 and 5.6.1 and it loaded both times:

[img]Newsletter.png[/img]

It looks like there is a missing property in your environment - out of the box - it works.

Do you have another machine/server where can you test out a fresh install? 

[NitroHazeDev]

Hello Scott, Yes tried a fresh install , and with nothing on the instance, just geometrixx, and i see this behavior.

However on second refresh i see it loading completely.

This occurs on our dev environments as well

[smacdonald2008 · Accepted solution]

This should be loading with out issue or requiring a refresh.

Please open a ticket here:

http://helpx.adobe.com/marketing-cloud/experience-manager.html

[NitroHazeDev]

Attaching snapshot, Windows