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SOLVED

Adobe credentials manager is not loading. Got a blank page

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Level 2

Adobe credentials manager is not loading. Got a blank page

 

Steps followed:

1.https://www.certmetrics.com/adobe

2.https://auth.services.adobe.com/

Entered userid and password and got below error

 

NIVAZ_SHARMASA_0-1709529662624.png

 

1 Accepted Solution

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Correct answer by
Level 2

Please drop an email to certif@adobe.com describing the issue. Mention your email ID as well. 

They should be able to resolve it.

View solution in original post

24 Replies

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Level 1

Same issue here!

I was informed it is a known issue last week -- hoping it can get fixed ASAP.

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Level 2

This issue is still open, but with different error now.

 

Screenshot_20240722-214818.jpg

Screenshot_20240722-214727.jpg

 

After almost 10-12hrs, I am getting another error

 

Screenshot_20240723-085524.jpg

 

Untill last Friday 19th Jul 2024, it was fine when I scheduled the exam. But during the exam, I got this error which is still there... I could not appear the exam.

Video rec : https://youtube.com/shorts/ofyYwbsKZ1k

I dont know what to do.

 

 

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Level 2

Facing the same issue. I have an exam scheduled on 26th Jul and I am trying to reschedule it for last 2 days. Getting same error. Tried to reach certif@adobe.com for help and the response I have got is "The site is temporarily down, We are working with our internal department to fix this issue. We will get back to you once the issue has been sorted."

Not sure if how to reschedule my exam or if it is not rescheduled, how to appear in exam.