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SOLVED

support link loop

Galilée_Devs
Level 3
Level 3

In the publish account homepage Adobe Digital Publishing Solution, the support link goes to Digital Publishing Solution Learn & Support and the contact support link goes to Adobe Digital Publishing Solution publish account homepage that ink to the Digital Publishing Solution Learn & Support where the contact support link goes to Adobe Digital Publishing Solution publish account homepage where ....

Could you give us the contact support email and Phone as we had previously in the GoldSupport subscrition included with DPS licence please?

1 Accepted Solution
Bob_Bringhurst_
Correct answer by
Employee
Employee

There's a difference between the "Learn & Support" page, which includes help articles, how-to videos, and troubleshooting (kb) articles, and the "Support" page that provides customer support contact information. For support contact information, you started in the right place at the DPS Portal (https://publish.adobe.com). Sign in using a Master Admin account and click "Support" on the left rail. If "Support" is dimmed when you sign in, contact your DPS administrator for access.


support.png

View solution in original post

1 Reply
Bob_Bringhurst_
Correct answer by
Employee
Employee

There's a difference between the "Learn & Support" page, which includes help articles, how-to videos, and troubleshooting (kb) articles, and the "Support" page that provides customer support contact information. For support contact information, you started in the right place at the DPS Portal (https://publish.adobe.com). Sign in using a Master Admin account and click "Support" on the left rail. If "Support" is dimmed when you sign in, contact your DPS administrator for access.


support.png