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Galilée_Devs
Galilée_Devs
Level 2
October 21, 2015
Solved

support link loop

  • October 21, 2015
  • 1 reply
  • 910 views

In the publish account homepage Adobe Digital Publishing Solution, the support link goes to Digital Publishing Solution Learn & Support and the contact support link goes to Adobe Digital Publishing Solution publish account homepage that ink to the Digital Publishing Solution Learn & Support where the contact support link goes to Adobe Digital Publishing Solution publish account homepage where ....

Could you give us the contact support email and Phone as we had previously in the GoldSupport subscrition included with DPS licence please?

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Best answer by bobbr3212

There's a difference between the "Learn & Support" page, which includes help articles, how-to videos, and troubleshooting (kb) articles, and the "Support" page that provides customer support contact information. For support contact information, you started in the right place at the DPS Portal (https://publish.adobe.com). Sign in using a Master Admin account and click "Support" on the left rail. If "Support" is dimmed when you sign in, contact your DPS administrator for access.



1 reply

B
Adobe Employee
bobbr3212Adobe EmployeeAccepted solution
Adobe Employee
October 21, 2015

There's a difference between the "Learn & Support" page, which includes help articles, how-to videos, and troubleshooting (kb) articles, and the "Support" page that provides customer support contact information. For support contact information, you started in the right place at the DPS Portal (https://publish.adobe.com). Sign in using a Master Admin account and click "Support" on the left rail. If "Support" is dimmed when you sign in, contact your DPS administrator for access.



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