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Adobe Analytics

ABS-RGB
Level 1
Level 1

Hello! We have an Adobe DPS account and while going through our Analytics account, we noticed that we do not have access to data for an article or collection. What we see are sum totals and averages hence, it seems that data are aggregated. Are we entitled to access the Reports and Analytics tool in such a way that we see the article impressions, clicks, views, social shares, etc of particular articles OR is this a service we have to pay for or upgrade?

2 Replies
Christophe_Joss
Employee
Employee

You mention Articles and Collections so this really belongs to the AEM Mobile forum (https://forums.adobe.com/community/experiencemanagermobile).

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The default Analytics offering that comes with AEM Mobile is Analytics Essentials where the most you’ll get on articles is the predefined ‘Top 10 / 50 Articles’ metric.

https://helpx.adobe.com/digital-publishing-solution/help/analytics-report-guide.html#essentials

Reports and Analytics comes with Adobe Analytics. That would allow you to get more accurate reports on specific articles as well as to segmentation and breakdowns.

It comes under Analytics Mobile:

Mobile app analytics, mobile analytics tool | Adobe Analytics

.. or Analytics Premium:

http://www.adobe.com/ie/marketing-cloud/web-analytics.html

Also see this table