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User deletion in Admin Console is NOT reflected in AEM Cloud

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Employee

6/7/21

 

Request for Feature Enhancement (RFE) Summary: When user account is created in Admin Console side, then the user gets sync up with AEM & user is shown in AEM side.

In the same way, when user account is DELETED from Admin console, then that user shall be removed from AEM.
Use-case: Management of user addition, user deletion from Admin Console. 

User addition/deletion policy shall have a clear user case in association with Admin Console.
Current/Experienced Behavior: If existing user is DELETED from Admin console, then that user is shown as "enabled in AEM" & not removed from AEM.
Improved/Expected Behavior: When user is created, then the user is shown in AEM side.
In the same way, if existing user is DELETED from Admin console, then that user shall be removed from AEM
Environment Details (AEM version/service pack, any other specifics if applicable): AEM as a Cloud 2021.05 version
Customer-name/Organization name:  
Screenshot (if applicable):  
Code package (if applicable):  
5 Comments

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Employee Advisor

6/23/21

Hi @Install_Adobe_F 

Thanks for proposing the idea.

I see a similar request has already been reported to Adobe product team. The internal reference for the same is GRANITE-34926. This post will be updated according to the Jira request status.

Status changed to: Investigating

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Level 1

8/22/25

Is there any update for this?

 

Is there an officially recommended procedure for deleting users at this time? For example, should we first delete the user in the Admin Console and then deactivate them on each AEM instance?