Unable to open a process inside AEM Workbench

[ManishHello1]

Hi,

I am unable to open the process inside the workbench, getting a runtime error. 

Also, I installed a workbench on Windows 11, azure machine.

PFB screenshot about the error message.

Any suggestions or support will be helpful.

Thanks,

Guru Manish

[Vijay_Katoch]

It may be due to a memory issue, check below if it helps

https://experienceleague.adobe.com/docs/experience-manager-learn/forms/troubleshooting/how-to-tweak-...

[ManishHello1]

Hi Vijay,

I'm getting the above issue again even though increase in memory. I think it is not related to memory issues.

[Vijay_Katoch]

Check the error in workbench logs.

one more thing you can do is to update C++ distribution. See if the existing C++ library is compatible with workbench version.

update C++ distribution library and reinstall if still don’t work.

Take a look at this video on YouTube:

https://youtu.be/rY8yFstNCUQ

[Pulkit_Jain_]

@ManishHello1 

You can review the workbench logs under <C:\Users\Administrator\Workbench 6\.metadata\> OR run the workbench in debug mode.

Go to <C:\Program Files (x86)\Adobe Experience Manager forms Workbench\workbench> and run the cmd workbench.exe -debug in the command prompt.

Share the debug logs for a review.

[ManishHello1]

Hi Pulkit,

Please find below log messages. Also, the system is running with Windows 11.

!SESSION 2023-05-01 12:31:57.448 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_151
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: #Product Runtime Configuration File
Command-line arguments: -os win32 -ws win32 -arch x86 #Product Runtime Configuration File -debug

!ENTRY org.eclipse.osgi 2 1 2023-05-01 12:31:58.281
!MESSAGE NLS missing message: Product_ReleaseVersion in: com.adobe.livecycle.workbench.core.messages.messages

!ENTRY com.adobe.lcide.rcp 1 0 2023-05-01 12:32:01.496
!MESSAGE Workbench started at: Mon May 01 12:32:01 UTC 2023

!ENTRY org.eclipse.osgi 2 1 2023-05-01 12:32:01.900
!MESSAGE NLS missing message: LoginDialog_LoginFailed_AuthorizationnError in: com.adobe.ide.singlesignon.messages.messages

!ENTRY com.adobe.ide.singlesignon 1 0 2023-05-01 12:32:01.902
!MESSAGE Workbench version '6.5.0.v201903281006'

!ENTRY org.eclipse.ui.workbench 2 0 2023-05-01 12:32:03.083
!MESSAGE A handler conflict occurred. This may disable some commands.
!SUBENTRY 1 org.eclipse.ui.workbench 2 0 2023-05-01 12:32:03.083
!MESSAGE Conflict for 'AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb':
HandlerActivation(commandId=AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb,
handler=ActionDelegateHandlerProxy(null,org.eclipse.help.ui.browser.LaunchURL),
expression=AndExpression(ActionSetExpression(com.adobe.lcide.rcp.startpage.OpenStartPage,org.eclipse.ui.internal.WorkbenchWindow@1c7528f),WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@1c7528f)),sourcePriority=16640)
HandlerActivation(commandId=AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb,
handler=ActionDelegateHandlerProxy(null,org.eclipse.help.ui.browser.LaunchURL),
expression=AndExpression(ActionSetExpression(com.adobe.lcide.rcp.startpage.OpenStartPage,org.eclipse.ui.internal.WorkbenchWindow@1c7528f),WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@1c7528f)),sourcePriority=16640)

!ENTRY com.adobe.ide.singlesignon 1 0 2023-05-01 12:32:35.243
!MESSAGE User 'administrator' logged in to server 'localhost' (hostname: 'localhost')
!SESSION 2023-05-01 12:33:24.654 -----------------------------------------------
eclipse.buildId=unknown
java.version=1.8.0_151
java.vendor=Oracle Corporation
BootLoader constants: OS=win32, ARCH=x86, WS=win32, NL=en_US
Framework arguments: #Product Runtime Configuration File
Command-line arguments: -os win32 -ws win32 -arch x86 #Product Runtime Configuration File -debug

!ENTRY org.eclipse.osgi 2 1 2023-05-01 12:33:25.472
!MESSAGE NLS missing message: Product_ReleaseVersion in: com.adobe.livecycle.workbench.core.messages.messages

!ENTRY com.adobe.lcide.rcp 1 0 2023-05-01 12:33:28.690
!MESSAGE Workbench started at: Mon May 01 12:33:28 UTC 2023

!ENTRY org.eclipse.core.resources 2 10035 2023-05-01 12:33:29.014
!MESSAGE The workspace exited with unsaved changes in the previous session; refreshing workspace to recover changes.

!ENTRY org.eclipse.osgi 2 1 2023-05-01 12:33:29.122
!MESSAGE NLS missing message: LoginDialog_LoginFailed_AuthorizationnError in: com.adobe.ide.singlesignon.messages.messages

!ENTRY com.adobe.ide.singlesignon 1 0 2023-05-01 12:33:29.123
!MESSAGE Workbench version '6.5.0.v201903281006'

!ENTRY org.eclipse.ui.workbench 2 0 2023-05-01 12:33:30.313
!MESSAGE A handler conflict occurred. This may disable some commands.
!SUBENTRY 1 org.eclipse.ui.workbench 2 0 2023-05-01 12:33:30.314
!MESSAGE Conflict for 'AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb':
HandlerActivation(commandId=AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb,
handler=ActionDelegateHandlerProxy(null,org.eclipse.help.ui.browser.LaunchURL),
expression=AndExpression(ActionSetExpression(com.adobe.lcide.rcp.startpage.OpenStartPage,org.eclipse.ui.internal.WorkbenchWindow@9a0cdb),WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@9a0cdb)),sourcePriority=16640)
HandlerActivation(commandId=AUTOGEN:::com.adobe.lcide.rcp.startpage.OpenStartPage/com.qualityeclipse.favorites.browseWeb,
handler=ActionDelegateHandlerProxy(null,org.eclipse.help.ui.browser.LaunchURL),
expression=AndExpression(ActionSetExpression(com.adobe.lcide.rcp.startpage.OpenStartPage,org.eclipse.ui.internal.WorkbenchWindow@9a0cdb),WorkbenchWindowExpression(org.eclipse.ui.internal.WorkbenchWindow@9a0cdb)),sourcePriority=16640)

!ENTRY com.adobe.ide.singlesignon 1 0 2023-05-01 12:33:42.578
!MESSAGE User 'administrator' logged in to server 'localhost' (hostname: 'localhost')

[Pulkit_Jain_ · Accepted solution]

@ManishHello1 

Don't see any specific issue in the debug log, but Workbench is not supported with Windows 11[0]; probably that's why you're seeing this issue. There is a feature pack request already logged to support this combination.

[0] - https://experienceleague.adobe.com/docs/experience-manager-65/forms/install-aem-forms/jee-installati... 

[ManishHello1]

Hi Pulkit,

Thanks for the quick suggestions. This article helps because I'm using AEM 6.5.0. with Windows 11 I think it is not supported according to that article.