Expand my Community achievements bar.

SOLVED

error when changing password on author

Avatar

Level 5
Level 5
9/4/19 8:52:33 AM

Today we tried to change the admin password on the AUTHOR instance and when trying to login we got this errors below. Please advice.

Regards,

HTTP ERROR 500

Problem accessing /libs/granite/core/content/login.html. Reason:

    Server Error

Caused by:

  1. java.lang.StackOverflowError

at java.base/java.security.AccessController.doPrivileged(Native Method)

at java.base/javax.security.auth.Subject.getSubject(Subject.java:296)

at org.apache.jackrabbit.oak.security.authentication.LoginContextProviderImpl.getSubject(LoginContextProviderImpl.java:93)

at org.apache.jackrabbit.oak.security.authentication.LoginContextProviderImpl.getLoginContext(LoginContextProviderImpl.java:75)

at org.apache.jackrabbit.oak.core.ContentRepositoryImpl.login(ContentRepositoryImpl.java:162)

at org.apache.jackrabbit.oak.spi.security.authentication.AbstractLoginModule$1.run(AbstractLoginModule.java:397)

at org.apache.jackrabbit.oak.spi.security.authentication.AbstractLoginModule$1.run(AbstractLoginModule.java:394)

at java.base/java.security.AccessController.doPrivileged(Native Method)

at java.base/javax.security.auth.Subject.doAs(Subject.java:423)

at org.apache.jackrabbit.oak.spi.security.authentication.AbstractLoginModule.getRoot(AbstractLoginModule.java:394)

at org.apache.jackrabbit.oak.security.authentication.token.TokenLoginModule.getTokenProvider(TokenLoginModule.java:217)

at org.apache.jackrabbit.oak.security.authentication.token.TokenLoginModule.login(TokenLoginModule.java:127)

at org.apache.felix.jaas.boot.ProxyLoginModule.login(ProxyLoginModule.java:52)

at java.base/javax.security.auth.login.LoginContext.invoke(LoginContext.java:726)

at java.base/javax.security.auth.login.LoginContext$4.run(LoginContext.java:665)

at java.base/javax.security.auth.login.LoginContext$4.run(LoginContext.java:663)

at java.base/java.security.AccessController.doPrivileged(Native Method)

at java.base/javax.security.auth.login.LoginContext.invokePriv(LoginContext.java:663)

at java.base/javax.security.auth.login.LoginContext.login(LoginContext.java:574)

at org.apache.jackrabbit.oak.core.ContentRepositoryImpl.login(ContentRepositoryImpl.java:163)

at org.apache.jackrabbit.oak.jcr.repository.RepositoryImpl.login(RepositoryImpl.java:282)

at com.adobe.granite.repository.impl.CRX3RepositoryImpl.login(CRX3RepositoryImpl.java:150)

at com.adobe.granite.repository.impl.CRX3RepositoryImpl.login(CRX3RepositoryImpl.java:241)

at org.apache.sling.jcr.base.AbstractSlingRepository2.login(AbstractSlingRepository2.java:345)

at org.apache.sling.jcr.resource.internal.helper.jcr.JcrProviderStateFactory.createProviderState(JcrProviderStateFactory.java:132)

at org.apache.sling.jcr.resource.internal.helper.jcr.JcrResourceProvider.authenticate(JcrResourceProvider.java:304)

at org.apache.sling.jcr.resource.internal.helper.jcr.JcrResourceProvider.authenticate(JcrResourceProvider.java:76)

at org.apache.sling.resourceresolver.impl.providers.stateful.ProviderManager.authenticate(ProviderManager.java:161)

at org.apache.sling.resourceresolver.impl.providers.stateful.ProviderManager.getOrCreateProvider(ProviderManager.java:87)

at org.apache.sling.resourceresolver.impl.providers.stateful.ProviderManager.authenticateAll(ProviderManager.java:129)

at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.createControl(ResourceResolverImpl.java:142)

at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.<init>(ResourceResolverImpl.java:103)

at org.apache.sling.resourceresolver.impl.ResourceResolverImpl.<init>(ResourceResolverImpl.java:97)

at org.apache.sling.resourceresolver.impl.CommonResourceResolverFactoryImpl.getResourceResolverInternal(CommonResourceResolverFactoryImpl.java:280)

at org.apache.sling.resourceresolver.impl.CommonResourceResolverFactoryImpl.getResourceResolver(CommonResourceResolverFactoryImpl.java:190)

at org.apache.sling.resourceresolver.impl.ResourceResolverFactoryImpl.getResourceResolver(ResourceResolverFactoryImpl.java:98)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:878)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

at org.apache.sling.auth.core.impl.SlingAuthenticator.handleLoginFailure(SlingAuthenticator.java:1009)

at org.apache.sling.auth.core.impl.SlingAuthenticator.getAnonymousResolver(SlingAuthenticator.java:900)

Views

9.1K

Replies

15
Sign in to like this content

Total Likes

Translate
Translate
1 Accepted Solution

Avatar

Correct answer by
Level 2
Level 2
9/9/19 11:59:04 AM

Hello Mayank,

We tried and it did not work. We end up reinstalling from scratch.

Thank you very much for all your help.

Devaraj

View solution in original post

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate
Jump to reply
15 Replies

Avatar

Employee Advisor
Employee Advisor
9/4/19 9:16:47 AM

Hi,

Have you restarted the server after password change?

Regards,

Mayank

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Employee Advisor
Employee Advisor
9/4/19 9:24:01 AM

Can you access /system/console?

Are there any unresolved bundles/bundles that are not active? Please access the URL after clearing browser cookies.

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 2
Level 2
9/4/19 11:33:41 AM

No cannot access system console, when I try to access system console it redirects back to the same URL.

I tried this https://Serevrname/system/console

HTTP ERROR 500

Problem accessing /libs/granite/core/content/login.html. Reason:

    Server Error

Caused by:

java.lang.StackOverflowError at java.base/java.security.AccessController.doPrivileged(Native Method) at java.base/javax.security.auth.Subject.getSubject(Subject.java:296) at org.apache.jackrabbit.oak.security.authentication.LoginContextProviderImpl.getSubject(LoginContextProviderImpl.java:93) at org.apache.jackrabbit.oak.security.authentication.LoginContextProviderImpl.getLoginContext(LoginContextProviderImpl.java:75) at org.apache.jackrabbit.oak.core.ContentRepositoryImpl.login(ContentRepositoryImpl.java:162) at org.apache.jackrabbit.oak.spi.security.authentication.AbstractLoginModule$1.run(AbstractLoginModule.java:397) at org.apache.jackrabbit.oak.spi.security.authentication.AbstractLoginModule$1.run(AbstractLoginModule.java:394) at java.base/java.security.AccessController.doPrivileged(Native Method)

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Employee Advisor
Employee Advisor
9/4/19 12:22:22 PM

Can you share the steps you performed to update the password and AEM version along with aemfd package that is deployed on the server?

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 2
Level 2
9/4/19 12:56:09 PM

Here is the process I followed to change the default admin password:

1. Log in to AEM author

2. Tools --> Security -->Users - Selected Admin user and clicked on Change Password

1827486_pastedImage_1.png

We are using AEM version 6.5 with Service Pack 1

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Employee Advisor
Employee Advisor
9/5/19 10:12:13 AM

I tried this on my local and it seems to be working fine. The steps you tried are the recommended one, difficult to say what has gone based on the error stack. What's the JDK being used?

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 2
Level 2
9/5/19 10:15:31 AM

We are using JDK 11.0.4.

AEM server is starting fine but unable to login, not even providing the login prompt. There should be a way to reset the admin password back to default right?

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 3
Level 3
9/5/19 11:02:27 PM

Can you try following the steps :

1.Stop you AEM instance

2.Go to ${your-aem-install-folder}/crx-quickstart/repository/index. Cut all the indexes available under index folder and paste it somewhere in your system.

So the index folder should be empty

3. Re-start your AEM and check now

We faced this kind of HTTP 500 issue not for login, but in other cases as well, so then we used to removed the indexex and restart the instance. Hope it works once you perform these steps

Best,

Cal    

Views

3.5K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 2
Level 2
9/6/19 6:29:43 AM

Hi Cal,

Thank you.  I followed the steps you provided unfortunately, this did not fix the issue.

Thanks,

Devaraj

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Employee Advisor
Employee Advisor
9/6/19 6:52:27 AM

Let's try this, Create a package from another instance  that includes the /home/users/a/admin (dev, staging, and so on). Download that package and copy it into crx-quickstart/install folder on problematic server and restart the instance.

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Employee Advisor
Employee Advisor
9/9/19 11:56:15 AM

Hi Devaraj,

Did you try my previous suggestion? Did it help?

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Correct answer by
Level 2
Level 2
9/9/19 11:59:04 AM

Hello Mayank,

We tried and it did not work. We end up reinstalling from scratch.

Thank you very much for all your help.

Devaraj

Views

3.6K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate
Jump to reply

Avatar

Employee Advisor
Employee Advisor
9/9/19 12:04:42 PM

Hi devarajn and ayecona,

I would highly recommend that you take a snapshot of instance or CRX weekly in case you are doing a lot of work at code and infra level. Not only it will act as a restoration point but will also provide you a way to replicate and create new instance quickly.

Regards,

Mayank

Views

3.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate

Avatar

Level 2
Level 2
9/9/19 2:55:52 PM

Hi Mayank,

Thank you for the suggestion, we will backup/snapshot as needed.

Views

4.0K

Replies

0
Sign in to like this content

Total Likes

Translate
Translate
Related Conversations
Upgrade AEM65SP17 to AEM65SP21 - upload and install of “adobe-aemfd-linux-pkg-6.0.1244.zip” failed with following errors. Solved

Views

191

Likes

0

Replies

2
Modify List View on Form and Documents

Views

42

Likes

0

Replies

0
Save lastModifiedBy on Adaptive Form Fragment

Views

79

Likes

0

Replies

3
What are our options for replacing AEM on prem

Views

153

Likes

0

Replies

4
Pagination Tab is not always available on Subforms or Tables - Why?

Views

106

Likes

0

Replies

1