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AEM instance automatically shutting down because of below error. Could you help me out in this?

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Level 2

08.01.2018 05:36:31.392 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-commons [com.adobe.cq.social.commons.impl.DefaultAttachmentTypeBlacklistService(2186)] Cannot create component instance due to failure to bind reference dele

gate

08.01.2018 05:36:31.392 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-commons [com.adobe.cq.social.commons.impl.DefaultAttachmentTypeBlacklistService(2186)] Failed creating the component instance; see log for reason

08.01.2018 05:36:31.392 *WARN* [FelixStartLevel] com.adobe.cq.social.cq-social-scf-impl [com.adobe.cq.social.scf.impl.ClientUtilityFactoryImpl(2523)] Could not get service from ref [com.adobe.cq.social.commons.AttachmentTypeBlacklistServ

ice, com.adobe.cq.social.ugcbase.security.AttachmentTypeBlacklistService]

08.01.2018 05:36:31.392 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-scf-impl [com.adobe.cq.social.scf.impl.ClientUtilityFactoryImpl(2523)] Cannot create component instance due to failure to bind reference slingSettingsService

08.01.2018 05:36:31.392 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-scf-impl [com.adobe.cq.social.scf.impl.ClientUtilityFactoryImpl(2523)] Failed creating the component instance; see log for reason

08.01.2018 05:36:31.393 *WARN* [FelixStartLevel] com.adobe.cq.social.cq-social-messaging [com.adobe.cq.social.messaging.client.endpoints.impl.MessagingOperationsServiceImpl(2464)] Could not get service from ref [com.adobe.cq.social.scf.C

lientUtilityFactory]

08.01.2018 05:36:31.393 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-messaging [com.adobe.cq.social.messaging.client.endpoints.impl.MessagingOperationsServiceImpl(2464)] Cannot create component instance due to failure to bind

reference userPropertiesService

08.01.2018 05:36:31.393 *ERROR* [FelixStartLevel] com.adobe.cq.social.cq-social-messaging [com.adobe.cq.social.messaging.client.endpoints.impl.MessagingOperationsServiceImpl(2464)] Failed creating the component instance; see log for reas

on

08.01.2018 05:36:31.393 *WARN* [FelixStartLevel] com.adobe.cq.social.cq-social-commons [com.adobe.cq.social.commons.impl.DefaultAttachmentTypeBlacklistService(2186)] Could not get service from ref [com.adobe.cq.social.commons.AttachmentT

ypeBlacklistService, com.adobe.cq.social.ugcbase.security.AttachmentTypeBlacklistService]

08.01.2018 05:36:31.393 *ERROR* [FelixDispatchQueue] com.adobe.cq.social.cq-social-scf-impl FrameworkEvent ERROR (org.osgi.framework.ServiceException: Service factory returned null. (Component: com.adobe.cq.social.messaging.client.impl.U

serChooserSocialComponentFactory (2461)))

org.osgi.framework.ServiceException: Service factory returned null. (Component: com.adobe.cq.social.messaging.client.impl.UserChooserSocialComponentFactory (2461))

        at org.apache.felix.framework.ServiceRegistrationImpl.getFactoryUnchecked(ServiceRegistrationImpl.java:380)

        at org.apache.felix.framework.ServiceRegistrationImpl.getService(ServiceRegistrationImpl.java:247)

        at org.apache.felix.framework.ServiceRegistry.getService(ServiceRegistry.java:344)

        at org.apache.felix.framework.Felix.getService(Felix.java:3699)

        at org.apache.felix.framework.BundleContextImpl.getService(BundleContextImpl.java:470)

        at org.apache.felix.scr.impl.manager.SingleRefPair.getServiceObject(SingleRefPair.java:72)

        at org.apache.felix.scr.impl.helper.BindMethod.getServiceObject(BindMethod.java:646)

        at org.apache.felix.scr.impl.manager.DependencyManager.getServiceObject(DependencyManager.java:2137)

        at org.apache.felix.scr.impl.manager.DependencyManager.doInvokeBindMethod(DependencyManager.java:1651)

        at org.apache.felix.scr.impl.manager.DependencyManager.invokeBindMethod(DependencyManager.java:1636)

        at org.apache.felix.scr.impl.manager.SingleComponentManager.invokeBindMethod(SingleComponentManager.java:370)

        at org.apache.felix.scr.impl.manager.DependencyManager$MultipleDynamicCustomizer.addedService(DependencyManager.java:319)

        at org.apache.felix.scr.impl.manager.DependencyManager$MultipleDynamicCustomizer.addedService(DependencyManager.java:295)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.customizerAdded(ServiceTracker.java:1215)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.customizerAdded(ServiceTracker.java:1136)

        at org.apache.felix.scr.impl.manager.ServiceTracker$AbstractTracked.trackAdding(ServiceTracker.java:945)

        at org.apache.felix.scr.impl.manager.ServiceTracker$AbstractTracked.track(ServiceTracker.java:881)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:1167)

        at org.apache.felix.scr.impl.BundleComponentActivator$ListenerInfo.serviceChanged(BundleComponentActivator.java:120)

        at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:991)

        at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:839)

        at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:546)

        at org.apache.felix.framework.Felix.fireServiceEvent(Felix.java:4557)

        at org.apache.felix.framework.Felix.registerService(Felix.java:3549)

        at org.apache.felix.framework.BundleContextImpl.registerService(BundleContextImpl.java:348)

        at org.apache.felix.scr.impl.manager.AbstractComponentManager$3.register(AbstractComponentManager.java:869)

        at org.apache.felix.scr.impl.manager.AbstractComponentManager$3.register(AbstractComponentManager.java:857)

        at org.apache.felix.scr.impl.manager.RegistrationManager.changeRegistration(RegistrationManager.java:133)

        at org.apache.felix.scr.impl.manager.AbstractComponentManager.registerService(AbstractComponentManager.java:915)

        at org.apache.felix.scr.impl.manager.AbstractComponentManager.activateInternal(AbstractComponentManager.java:715)

        at org.apache.felix.scr.impl.manager.DependencyManager$SingleStaticCustomizer.addedService(DependencyManager.java:954)

        at org.apache.felix.scr.impl.manager.DependencyManager$SingleStaticCustomizer.addedService(DependencyManager.java:915)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.customizerAdded(ServiceTracker.java:1215)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.customizerAdded(ServiceTracker.java:1136)

        at org.apache.felix.scr.impl.manager.ServiceTracker$AbstractTracked.trackAdding(ServiceTracker.java:945)

        at org.apache.felix.scr.impl.manager.ServiceTracker$AbstractTracked.track(ServiceTracker.java:881)

        at org.apache.felix.scr.impl.manager.ServiceTracker$Tracked.serviceChanged(ServiceTracker.java:1167)

        at org.apache.felix.scr.impl.BundleComponentActivator$ListenerInfo.serviceChanged(BundleComponentActivator.java:120)

        at org.apache.felix.framework.util.EventDispatcher.invokeServiceListenerCallback(EventDispatcher.java:991)

        at org.apache.felix.framework.util.EventDispatcher.fireEventImmediately(EventDispatcher.java:839)

        at org.apache.felix.framework.util.EventDispatcher.fireServiceEvent(EventDispatcher.java:546)

3 Replies

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Level 10

Have you installed a package in AEM - social or commons package?

Yes, I have installed "cq-social-scf-api-1.1.32.jar" and commons package as well and it is in Active state.

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Level 10

Can you see if this issue is reproducible on a fresh instance.