AEM Form is not visible under "Workflow Task Details UI" and instead downloaded as "jcr:content" file

[shubhams222]

Hi All,

On AEM forms submission a workflow is invoked. Now going on to AEM inbox to approve/reject the workflow the form is not visible on the "workflow tasks UI" and instead the form HTML is downloaded as a jcr:content.

And if I click on approve/reject then getting validation error message as shown in screenshot below.

There is no customisation involved , all out of the box flow.

Also in error.log file there is nothing related to this form or workflow.

Even in browser console there is no related error, due to which the form tasks is downloaded as jcr:content file.

Can anyone please help in such scenario why the form is not visible under "Workflow Task Details UI" ?

[shubhams222 · Accepted solution]

 This is the Workflow UI and when the window loads the Task details UI is blank and AEM Form is downloaded as jcr:content.

After click on Approve/Reject - getting the error message.

[GirishBedekar]

Have seen this

Can you please upgrade to the latest service pack?