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Adobe Summit 2023 [19th to 23rd March, Las Vegas and Virtual] | Complete AEM Session & Lab list

Images not uploading correctly


Level 2

Hello everyone, I have been trying to upload different images in my local instance, but the images won't load correctly and I am not able to use them in my sites. 

Screen Shot 2022-10-12 at 10.55.03 AM.png

 This is what it looks like after processing. Any help is appreciate it!

4 Replies


Community Advisor

@christianm9916  It seems the DAM update workflow isn't working as expected.

Can you please go to this location and check if any workflows are stuck: http://locahost:4502/libs/cq/workflow/admin/console/content/instances.html 

If yes, please select the instances and terminate them.

Try a new asset upload and see if the workflow proceeds. You can also track the error logs to see exact message.


Community Advisor

Can you please share the error logs immediately after you try an upload.


Level 2

Yes, this is the error that comes up whenever uploading an image


19.10.2022 11:11:37.683 *ERROR* [Workflow Starter Thread] com.adobe.granite.workflow.core.launcher.WorkflowLauncherListener ERROR: Could not find model /var/workflow/models/dam/update_asset, cannot execute launcher /libs/settings/workflow/launcher/config/update_asset_create for content path /content/dam/brand/en_us/images/bottomLeft-408x226.jpg/jcr:content/renditions/original