Recurring mails in Adobe Campaign

klaus_burkhard

20-05-2016

Hi all,

I wanted to set up an automatically recurring email campaign which is e.g. sent every day. Which steps do I have to take for this in Adobe Campaign? The documentation unfortunately is not very helpful here.

Thanks in advance and kind regards,
Klaus

Accepted Solutions (1)

Accepted Solutions (1)

taciac

31-05-2016

Hi Klaus,

Apologies for the delayed response. 

To set up recurring email on a daily basis in Campaign, the best practice is to:

1.       Create a targeting Workflow in a Campaign

The general principle is explained here: https://docs.campaign.adobe.com/doc/AC6.1/en/CMP_Marketing_campaigns_Setting_up_marketing_campaigns....

2.       Insert and configure a “Recurring Delivery” activity based on the email template to use

See: https://docs.campaign.adobe.com/doc/AC6.1/en/WKF_Repository_of_activities_Action_activities.html#Rec...

3.       Add a Scheduler with the correct frequency

See: https://docs.campaign.adobe.com/doc/AC6.1/en/WKF_Repository_of_activities_Order_activities.html#Sche...

Please be aware that Technical Campaign workflow drive these processes: they must be started and run without errors.

Let me know if you have any additional questions

Cheers,

Tacia

Answers (5)

Answers (5)

klaus_burkhard

16-06-2016

Hi Tacia,

the recurring campaigns are working as suggested, thanks again! Now we face a different problem regarding the analysis of these recurring campaigns: You can only see the numbers for all dispatches together, not for a single dispatch (cf. attachment). Is there a solution either via the report center or via an extra workflow?

Many thanks and kind regards,
Klaus

klaus_burkhard

23-05-2016

Hi Tacia,

I'm working for a client (so not my own campaign account), but his version should be v6.1.
I've found this entry in the campaign documentation, which could not really help:
https://docs.campaign.adobe.com/doc/AC6.1/en/CMP_Marketing_campaigns_Setting_up_marketing_campaigns....

Thanks and kind regards,
Klaus