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i want to cancel in payal

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Adobe should have a dedicated customer support system considering the size of the company. 

Adobe is charging me twice through two accounts. I cannot cancel either one one. Super frustrating. I removed the business billing options because I no longer have the business. Payment just moved over to my personal accounts.  Cancel cancel cancel. 

 

I cant seem to find a way to get ahold of a rep to cancel these. 

1 Reply

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Level 1

Hi @LaurieSamulonisBowers ,

You can check out this link https://helpx.adobe.com/manage-account/using/cancel-subscription.html for your plan cancellation related issues, if you are unable to get the desired solution

you can Click on the "Contact us" button at the bottom of the page and Explain your issue to the customer support representative and provide any necessary details (such as your account information).

Follow the instructions provided by the customer support representative

 

They will help provide necessary support to resolve your query.


Hope this helps.