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SOLVED

Adobe Marketing Cloud - Survey error

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Level 1

Hello,

In IE8, the JS debugger is conveying that there is an issue is coming from the  Adobe Survey, specifically trigger.js. Does anyone know how this can be fixed?

Sample page with error in IE8:

http://www.brocade.com/products/products-index.page

Please see the attachment for the error details.

 

Thank you.

1 Accepted Solution

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Correct answer by
Employee Advisor

Hi Rita,

I've brought this up with one of our Survey specialists, and the first thing they noticed is that the Survey module being used has either been altered or is an older version. Can you try updating to the latest version of the Survey module and see if you still get the issue?

View solution in original post

1 Reply

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Correct answer by
Employee Advisor

Hi Rita,

I've brought this up with one of our Survey specialists, and the first thing they noticed is that the Survey module being used has either been altered or is an older version. Can you try updating to the latest version of the Survey module and see if you still get the issue?