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SOLVED

Acrobat Pro XI always ask me to sign in to supposedly "trial software" - never happened before

Adobe_Newbie_21
Level 1
Level 1

Hello there,

I bought the Acrobat Pro XI standalone last year and had a license but just today, when I try and click to view a PDF, my Acrobat XI Pro now ask me to Sign In.

"Please sign in with your Adobe ID to use your trial of Adobe XI Pro"

It's claiming that I am using a "Trial" version which is not correct.

Why is this happening?

Thanks

1 Accepted Solution
ParitMittal
Correct answer by
Level 10
Level 10

Hi Lawrence,

This forum is dedicated for queries related to Adobe DTM. For any of the queries pertaining to Adobe Acrobat, Please reach out to the following forum.

https://forums.adobe.com/community/acrobat

Thanks & Regards

Parit Mittal

View solution in original post

1 Reply
ParitMittal
Correct answer by
Level 10
Level 10

Hi Lawrence,

This forum is dedicated for queries related to Adobe DTM. For any of the queries pertaining to Adobe Acrobat, Please reach out to the following forum.

https://forums.adobe.com/community/acrobat

Thanks & Regards

Parit Mittal

View solution in original post