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Three ways posting and replying in Experience League Community just got easier

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KelseyTaylor
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KelseyTaylor
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12-08-2021

Hello Experience League Community!

We’re always listening to your feedback about Community and continually acting on that feedback to improve your experience. We're excited to share several recent updates to the Community that will make your posting and replying experience easier and more seamless. 

It’s easier to reply to questions

The best part about any active community is the endless possibilities to learn and grow from each other. With our recent updates, it's now easier and more streamlined to reply to questions. Replies and comments have been merged - if you want to chime in, just hit the large blue reply button.

It’s easier to reply to each other

It’s now also easier for Community members to reply to each other on new questions and discussions with threaded replies. This allows members to have more fluid conversations and better understand the context of many replies. Threaded or nested replies visually display the order of replies and sub-replies up to three levels deep.  

Blog_Nestedreplies.png

It’s easier to view and understand the solution

Now it’s even easier to see and understand not only the solution to a question that’s been solved but also where amongst multiple replies the solution came from.

The accepted solution continues to be ‘pinned’ below the original question’s post, but its updated styling makes it more noticeable. This new green styling continues when viewing the thread of all the replies listed below, allowing you to better understand the context of replies that may have happened before or after the chosen solution.

Blog_AcceptedSolutionininreplies.gif

 

With the new threaded replies, sub-replies (a reply to a reply) are now also able to be marked as providing the correct solution to a question, allowing for more opportunities to Community members to gain the recognition deserved for giving a helpful solution, no matter what type of reply.

Blog_AcceptedSolutioninsubreplies.gif

These are just a few of the new updates in our recent release that are based on feedback we’ve heard from you. Please keep it coming! As you post questions, discussions, and reply to your peers, you’ll discover many other enhancements recently made during your time on Community. Please continue to provide feedback to us so that we can make Experience League Community even better. Thank you!

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yuhuisg
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13-08-2021

These are very cool! The threaded replies and marking sub-replies as solutions are really must-have features.

I have 2 requests for the next update:

  1. Improve paragraph spacing. Previously, paragraphs had an ugly double-space. This has been changed to a single line space. But the resulting single line space doesn't make it obvious that it's a new paragraph vs a line wrap. So maybe change it to 1.5 line space?
  2. Can you bring back the HTML editor please? 😉

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yuhuisg
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19-08-2021

I found a bug: lists (bulleted and numbered) don't appear properly. This happens in the "Questions" forums only. I guess the "Questions" forums have their own CSS stylesheets, since I don't see this problem happening at other places, e.g. this blog comment thread.

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KelseyTaylor
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20-08-2021

@yuhuisg We have this recorded and are working on a fix to address shortly. Thank you.

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KeithBuchanan
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10-09-2021

@yuhuisg, I wanted to share more regarding one of your asks: The HTML editor will return next Wednesday. Hope that helps! 🙂 

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KelseyTaylor
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14-09-2021

@yuhuisg In addition to the HTML editor returning to replies tomorrow, we've fixed the bug related to numbered and bullet pointed lists. This will also appear in our updates tomorrow.