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where should I go to obtain Adobe Analytics API's permission?

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Level 1
Level 1
I am unable to access Adobe Analytics API and it shows: 'License required' Your organization does not have a license to access this API, please contact your admin. If you think this is an error, please contact customer support. "But I don't think I have joined the organization. Secondly, where should I go to obtain this permission?
4 Replies

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Employee
Employee

@nik are you using your personal account to sign in or your company account?

 

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Community Advisor

Hi, 

 

Adobe accounts have multiple profiles, so ensure you are using the correct profile that has the required permissions. If you're unsure, you can check with your admin to confirm whether the product is available for your organization.

 

To switch profiles, simply click on your account icon, or you can go to Adobe Account and click "Switch Your Profile."

EstebanBustamante_0-1730299862456.png

 



Esteban Bustamante

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Level 1

hi. with my personal account

I want to develop a project with Adobe Firefly API. when I want to get API from developer page, “License required Your organization does not have a license to access this API, please contact your admin. If you think this is an error, please contact customer support.”
I have never used FireFly before. Why this warning message?

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Employee
Employee

This is better suited to be asked as its own question. However, the message means that a license is required to use the Firefly API, which you don't seem to have.