Adobe Developer

미애정1 · 9/25/25

Hello,

I’m using Python, and since I heard that the Remove Background v1 API will be deprecated on October 15, 2025, I’ve been migrating to the v2 API.

After calling the Remove Background v2 API, I tried checking the job status using the Get status - mask API (https://image.adobe.io/sensei/status/{jobId}) with the jobId returned in the response. However, I got the following error.

{"title": "Requested resource was not found", "code": 404, "type": "ResourceNotFound"}

Then I also tried the Get status - v2 API (https://image.adobe.io/v2/status/{jobId}), but this time I received.

{"status": "failed", "jobId": "159a2e53-6625-4349-b547-bbb242951013", "error_code": "validation_error", "message": "Domain not allowed"}

The most confusing part is that when I use the jobId returned from the Remove Background v1 API with the Get status - mask API, it works fine without issues.

For the image URL, I’m using a platform that supports AWS S3. I also tested with a Pre-Signed URL (GET) and with Dropbox, but in all cases, I still encounter the same error.

Why does it work with v1 but fail with v2? Am I doing something wrong here?

Here’s the information I used for the API calls.

1. call Remove background V2 API

Request

curl -i -X POST \
https://image.adobe.io/v2/remove-background \
-H 'Authorization: <ACCESS TOKEN>' \
-H 'Content-Type: application/json' \
-H 'x-api-key: <API KEY>' \
-d '{
"image":{
"source":{
"url":"https://storage.xxxx.xx/firefly/upload/source/46/250926_22093339.jpg" # This URL is the URL of another platform that supports AWS S3.
}
},
"mode":"cutout",
"output":{
"mediaType":"image/jpeg"
},
"trim":false,
"backgroundColor":{
"red":255,
"green":255,
"blue":255,
"alpha":1
},
"colorDecontamination":1
}'