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not able to get event in debug trace(adobe developer console)

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Level 3

we have integrated the Adobe Commerce integration starter kit for the event to sync with the back office. But when I create a customer, its records are not in the database(events_data). No response is visible at debug tracing in Adobe developer console , can somebody help me

 

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Employee
Employee

Hi @ShubhamAg2 I would suggest you raise a support ticket through your regular channels to get more dedicated support.