Frame.io API v4 OAuth2 Integration Returning 401 Despite Valid Access Token

[JonathanAr5]

Hi everyone,

I’m trying to integrate the Frame.io v4 API via Adobe OAuth2 (IMS). I’ve successfully:

• Created the OAuth Web App in Adobe Developer Console

• Added Frame.io API service

• Got correct client_id, client_secret, redirect URIs (escaped properly)

• Successfully obtained authorization_code

• Exchanged for access_token and refresh_token successfully

Problem:
When I call https://api.frame.io/v4/accounts with the token (properly sent in Authorization header as Bearer [token]), I always receive:

401 Unauthorized - Invalid or missing authorization token

The Adobe OAuth flow completes fine. Frame.io support has already linked my Adobe ID on the backend. My Adobe ID logs into Frame.io just fine via browser.

Main question:
What additional step is needed for the token to be recognized by Frame.io?
Is this workspace linkage? scopes? production status? developer console config?

If anyone has successfully made this work, I’d appreciate any guidance on what I’m missing to make Frame.io accept my valid Adobe token.

Thanks!

[tmj]

Hi @JonathanAr5 , a better place to ask this question would be forum.frame.io . Please post your question there. 

[CharlieAnderson]

hi, as @tmj stated, forum.frame.io would be the better place to help troubleshoot but if you are getting a 401 error, then that most likely means you do not have an Adobe ID linked to your Frame.io account.  Please reach out to the frame.io support team to help get this resolved. 

[IvyMo]

How did you go?

I am getting the sma e401 error after 24 hours of being connected

[CharlieAnderson]

hi @IvyMo are you getting the 401 after successfully authenticating to Frame.io OAuth and can make successful calls to /v4/me & /v4/accounts ?