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SOLVED

Visibility Condition in Email designer for Transaction Message is not working

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Level 2

I tried to control a piece of content using some conditions in Transactional Messages Email Designer but the whole chunk of code gets missing even the condition is true.

1 Accepted Solution

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Correct answer by
Level 2

A condition cannot be defined for a block that already contains a sub-element with a dynamic content or a block that already makes up a dynamic content.

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2 Replies

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Correct answer by
Level 2

A condition cannot be defined for a block that already contains a sub-element with a dynamic content or a block that already makes up a dynamic content.

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Level 1

Is there documentation of this somewhere? I'm having a similar issue and finding a workaround would be simpler if I know what the specific limitations are.