Synchronization between Adobe Launch and Campaign Standard

Avatar

Avatar
Give Back 50
Employee
Sukrity_Wadhwa
Employee

Likes

158 likes

Total Posts

928 posts

Correct reply

35 solutions
Top badges earned
Give Back 50
Validate 1000
Validate 500
Validate 250
Validate 100
View profile

Avatar
Give Back 50
Employee
Sukrity_Wadhwa
Employee

Likes

158 likes

Total Posts

928 posts

Correct reply

35 solutions
Top badges earned
Give Back 50
Validate 1000
Validate 500
Validate 250
Validate 100
View profile
Sukrity_Wadhwa
Employee

08-07-2020

The synchronization between Adobe Launch and Campaign Standard has been improved by using the syncWithLaunch technical workflow.

This workflow enables automatic importing of all Adobe Launch mobile properties into Adobe Campaign Standard.

 

For more information, refer to this documentation: Technical workflows

 

For queries and/or feedback, please reach out through the community or the below comment section.

 

Replies

Avatar

Avatar
Validate 1
Level 1
galynai3258253
Level 1

Likes

0 likes

Total Posts

5 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile

Avatar
Validate 1
Level 1
galynai3258253
Level 1

Likes

0 likes

Total Posts

5 posts

Correct reply

0 solutions
Top badges earned
Validate 1
Give Back
View profile
galynai3258253
Level 1

08-07-2020

Hello,

 

We have a mobile property in Launch and ACS extension configured. However, the syncWithLaunch technical workflow is not completed, it says Sync through workflow is not enabled. What could be the reason for that?

 

Thank you in advance. 

Avatar

Avatar
Give Back 50
Employee
Sukrity_Wadhwa
Employee

Likes

158 likes

Total Posts

928 posts

Correct reply

35 solutions
Top badges earned
Give Back 50
Validate 1000
Validate 500
Validate 250
Validate 100
View profile

Avatar
Give Back 50
Employee
Sukrity_Wadhwa
Employee

Likes

158 likes

Total Posts

928 posts

Correct reply

35 solutions
Top badges earned
Give Back 50
Validate 1000
Validate 500
Validate 250
Validate 100
View profile
Sukrity_Wadhwa
Employee

17-07-2020

Hi @galynai3258253 , 

 

This log indicates the workflow sync is not enabled. If this is not expected, follow the below mentioned steps to verify or enable sync through workflow:

1. This sync through workflow can be enabled by Non-IMS admin. Go to Administration→Application Settings→Options and enable option 'Launch_Campaign_Sync_Enabled_Through_Workflow'.

If login by Non-IMS admin is not possible then it can be changed by techops using the JS. See steps below to enable it through JS.

2. Set option through JS to enable ACS-Launch sync through technical workflow.

  • Create a file say enable.js with following content. ( To disable the option set {longvalue: "0"} )

    REST.head.option['Launch_Campaign_Sync_Enabled_Through_Workflow'].patch({longValue: "1"});
  • Run this enable.js file

    Run command -> nlserver javascript -instance:<INSTANCE_NAME> -file FILE_PATH\enable.js