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Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity Manager
Community Manager
July 8, 2020

Synchronization between Adobe Launch and Campaign Standard

  • July 8, 2020
  • 1 reply
  • 1756 views

The synchronization between Adobe Launch and Campaign Standard has been improved by using the syncWithLaunch technical workflow.

This workflow enables automatic importing of all Adobe Launch mobile properties into Adobe Campaign Standard.

 

For more information, refer to this documentation: Technical workflows

 

For queries and/or feedback, please reach out through the community or the below comment section.

 

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1 reply

G
galynai3258253
July 8, 2020

Hello,

 

We have a mobile property in Launch and ACS extension configured. However, the syncWithLaunch technical workflow is not completed, it says Sync through workflow is not enabled. What could be the reason for that?

 

Thank you in advance. 

Sukrity_Wadhwa
Community Manager
Sukrity_WadhwaCommunity ManagerAuthor
Community Manager
July 17, 2020

Hi @galynai3258253 , 

 

This log indicates the workflow sync is not enabled. If this is not expected, follow the below mentioned steps to verify or enable sync through workflow:

1. This sync through workflow can be enabled by Non-IMS admin. Go to Administration→Application Settings→Options and enable option 'Launch_Campaign_Sync_Enabled_Through_Workflow'.

If login by Non-IMS admin is not possible then it can be changed by techops using the JS. See steps below to enable it through JS.

2. Set option through JS to enable ACS-Launch sync through technical workflow.

  • Create a file say enable.js with following content. ( To disable the option set {longvalue: "0"} )

    REST.head.option['Launch_Campaign_Sync_Enabled_Through_Workflow'].patch({longValue: "1"});

  • Run this enable.js file

    Run command -> nlserver javascript -instance:<INSTANCE_NAME> -file FILE_PATH\enable.js

     

     

Sukrity Wadhwa
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