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SOLVED

SMS Configuration - Generic SMPP

gokulak21678186
Level 2
Level 2

Hi,

Have configured an external account for SMS setup using "Generic SMPP connector" in ACC v7. While sending delivery getting error as "No call method defined in an external account". Status as failed and unreachable.

Also, couldn't able to see smpp34.jsp. Please help me on how & where to get this call method smpp34.jsp?

Regards,

Gokul

1 Accepted Solution
florentlb
Correct answer by
Level 10
Level 10

Hi,

Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

Florent

View solution in original post

2 Replies
florentlb
Correct answer by
Level 10
Level 10

Hi,

Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

Florent

View solution in original post

gokulak21678186
Level 2
Level 2

Hi Florent,

Thanks for your response!

The issue got resolved after getting the correct SMPP parameter values from the client.

Regards,

Gokul