Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
Bedrock Mission!

Learn more

View all

Sign in to view all badges

SOLVED

SMS Configuration - Generic SMPP

Avatar

Level 2

Hi,

Have configured an external account for SMS setup using "Generic SMPP connector" in ACC v7. While sending delivery getting error as "No call method defined in an external account". Status as failed and unreachable.

Also, couldn't able to see smpp34.jsp. Please help me on how & where to get this call method smpp34.jsp?

Regards,

Gokul

1 Accepted Solution

Avatar

Correct answer by
Level 10

Hi,

Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

Florent

View solution in original post

2 Replies

Avatar

Correct answer by
Level 10

Hi,

Can you indicate the build version of Campaign you are using? Can you double check with your provider that you actually have a SMPP account with the correct information provided to configure the external account?

Florent

Avatar

Level 2

Hi Florent,

Thanks for your response!

The issue got resolved after getting the correct SMPP parameter values from the client.

Regards,

Gokul