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Getting Etc/UTC timezone error, while trying to logging in

mohanr35700715
Level 1
Level 1

Hi,

I am getting below error while trying to login to

1547558_pastedImage_1.png

2 Replies
Amit_Kumar
Community Advisor
Community Advisor

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly.

Can you share the build number for server and console for further analysis? share the corrent value for WdbcTimeZone and WdbcUseTimeStampWithTZ.

Regards,

Amit

sonikad8559822
Level 2
Level 2

Hi,

I was facing same issue and it worked for me. This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

    Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.