Getting Etc/UTC timezone error, while trying to logging in

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mohanr35700715

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mohanr35700715

mohanr35700715

13-08-2018

Hi,

I am getting below error while trying to login to

1547558_pastedImage_1.png

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Amit_Kumar

MVP

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Amit_Kumar

MVP

Amit_Kumar
MVP

13-08-2018

Hi,

This happens when timezone or 'WdbcTimeZone' is not configured correctly.

Can you share the build number for server and console for further analysis? share the corrent value for WdbcTimeZone and WdbcUseTimeStampWithTZ.

Regards,

Amit

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sonikad8559822

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sonikad8559822

sonikad8559822

16-08-2018

Hi,

I was facing same issue and it worked for me. This happens when timezone or 'WdbcTimeZone' is not configured correctly. You can fix this error, by updating with correct UTC file in your system.

Steps:

    Goto the mentioned path : "C:\Users\<user_name>\AppData\Roaming\Neolane\NL_5\nlclient\cache-<id>\zoneinfo\Etc" then replace with proper "UTC File" and try connecting again.