Your achievements

Level 1

0% to

Level 2

Tip /
Sign in

Sign in to Community

to gain points, level up, and earn exciting badges like the new
BedrockMission!

Learn more

View all

Sign in to view all badges

SOLVED

Editing PRG/CMP/WF structure in Campaign Standard

sonjaluoto
Level 2
Level 2

Hi!

Can I move existing workflows under a campaign I've created after the workflow? I would like my ACS structure to be Program -> Campaign -> Workflow but now I have Program -> Workflow. I created a campaign under Program and would like to move all workflows under that campaign but I can't seem to find a way to do that. In workflow properties there is only "Program" to choose. Is there a way to move the structure like this afterwards?

Would have done it in the right order first but campaign creation didn't work in our instance until now.

Br,

Sonja Luoto

1 Accepted Solution
florentlb
Correct answer by
Level 10
Level 10

Hi Sonja,

I investigated a bit further and it seems to be a product limitation. When a workflow is created in a program, it can only be moved to another program.

I'll ask R&D if there are plans to work on this limitation.

Feel free to raise a ticket to support to ask for this as well.

Florent

View solution in original post

5 Replies
florentlb
Level 10
Level 10

Hi Sonja,

Can you share a screenshot of what you are seing? I just tried the following myself and could select a campaign:

  1. Created a new program
  2. Created a new campaign in that program
  3. Opened an old workflow created before today
  4. Went to the workflow properties and under "Campaign" I was able to select the new campaign I created at step 2

Screen Shot 2017-09-15 at 16.16.54.png

Let me know if you are able to reproduce this as I did,

Florent

sonjaluoto
Level 2
Level 2

Hi,

I can only choose a program, not a campaign. Is this because the workflow already belongs to a program? See the screenshot below.

ACS_capture.JPG

florentlb
Correct answer by
Level 10
Level 10

Hi Sonja,

I investigated a bit further and it seems to be a product limitation. When a workflow is created in a program, it can only be moved to another program.

I'll ask R&D if there are plans to work on this limitation.

Feel free to raise a ticket to support to ask for this as well.

Florent

View solution in original post

florentlb
Level 10
Level 10

Hi,

I'll mark the thread as answered since this is the current way the application works. I'll update the thread if I hear that this behaviour changed in a future release.

Florent