Hi!
Can I move existing workflows under a campaign I've created after the workflow? I would like my ACS structure to be Program -> Campaign -> Workflow but now I have Program -> Workflow. I created a campaign under Program and would like to move all workflows under that campaign but I can't seem to find a way to do that. In workflow properties there is only "Program" to choose. Is there a way to move the structure like this afterwards?
Would have done it in the right order first but campaign creation didn't work in our instance until now.
Br,
Sonja Luoto
Solved! Go to Solution.
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Hi Sonja,
I investigated a bit further and it seems to be a product limitation. When a workflow is created in a program, it can only be moved to another program.
I'll ask R&D if there are plans to work on this limitation.
Feel free to raise a ticket to support to ask for this as well.
Florent
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Hi Sonja,
Can you share a screenshot of what you are seing? I just tried the following myself and could select a campaign:
Let me know if you are able to reproduce this as I did,
Florent
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Hi,
I can only choose a program, not a campaign. Is this because the workflow already belongs to a program? See the screenshot below.
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Hi Sonja,
I investigated a bit further and it seems to be a product limitation. When a workflow is created in a program, it can only be moved to another program.
I'll ask R&D if there are plans to work on this limitation.
Feel free to raise a ticket to support to ask for this as well.
Florent
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Hi,
thank you for your answer!
Sonja
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Hi,
I'll mark the thread as answered since this is the current way the application works. I'll update the thread if I hear that this behaviour changed in a future release.
Florent
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